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About the Role
As a leading company in software solutions for the healthcare sector, we are looking for a personality to shape the digital access to the Telematics Infrastructure of tomorrow with a clear focus on user-friendliness, security, and excellent collaboration.
Responsibilities
- Take responsibility for the further development of our TI-2.0 access client throughout the entire product lifecycle and design modern, user-friendly, and secure access models to the Telematics Infrastructure.
- Analyze and prioritize requirements from medical practices, medical facilities, and other healthcare users, deriving a customer-oriented product strategy that creates real added value in daily practice.
- Work closely with interdisciplinary teams from development, UX/UI, sales, customer success, and other stakeholders to develop intuitive and easy-to-use products that build trust and simplify the use of the TI.
- Consistently represent the perspective of our customers ("Voice of the Customer"), continuously validate product ideas and functions with users and customers, thus ensuring that functions can be understood and used without extensive training.
- Plan and conduct customer interviews, workshops, usability tests, and feedback formats, observe market, competition, and TI developments, and identify new product potentials to actively shape the future of digital healthcare.
Requirements
- Several years of outstanding professional experience in product management of digital products or software solutions, ideally with proven experience in the development of user-centric products and digital user experiences.
- Strong customer orientation and high empathy for users, combined with the ability to translate complex technical issues into simple and understandable solutions that sustainably simplify daily life in practices and facilities.
- Very good understanding of UX and UI principles as well as experience in collaborating with interdisciplinary development teams and external stakeholders, especially major customers and partners such as gematik.
- Confident stakeholder management as well as strong communication and moderation skills, with which you build trust, structure requirements, and convincingly represent the customer perspective internally and externally.
- A structured, analytical, and self-reliant way of working as well as enjoyment of agile methods (e.g., Scrum, Kanban).
- Experience in the healthcare sector or knowledge of the Telematics Infrastructure are an advantage, but not a mandatory requirement.
Skills
- Product Management
- Digital Products
- Software Solutions
- User-Centric Products
- Digital User Experiences
- Customer Orientation
- Empathy
- UX Principles
- UI Principles
- Stakeholder Management
- Communication
- Moderation
- Agile Methodologies
- Scrum
- Kanban
Location
- On-site
- Remote
Work Type
- Mobile Work
- On-site
Experience Level
- Several years of experience
Benefits
- Flexible mobile work (2 days/week)
- Inhouse Academy for professional and personal development
- External training partnerships
- Health checks and consultations
- Internal events and activities
- Job bike leasing
- Employee discounts and benefits
About the Company
- Leading company in software solutions for the healthcare sector.
- Operating in 19 countries with over 9,000 employees.
- Vision: "No one should suffer or die simply because medical information is missing at some point or somewhere."
- Fostering a culture that makes a sustainable contribution to the future of our healthcare system.
- Leveraging AI in the eHealth environment.
Equal Opportunity
- We welcome applications regardless of disability, gender, nationality, ethnic and social origin, religion, age, and sexual orientation and identity.