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About the Role

Braze is seeking a passionate and driven individual to join our team. This role involves designing, architecting, and implementing network solutions across a global enterprise environment, with a focus on automation, security, and operational efficiency. You will own network engineering projects end-to-end and collaborate with cross-functional teams to deliver impactful results.

Responsibilities

Design, architect, and implement new network solutions across our global enterprise environment, including LAN, WAN, wireless, and security infrastructure.
Develop scalable network designs leveraging advanced routing protocols and ECMP for optimal traffic distribution and redundancy.
Architect and deploy enterprise-grade load balancing solutions, applying methods such as round-robin, least-connections, and weighted distribution to optimize application delivery and availability.
Design and enforce firewall security policies, routing instances, and segmentation strategies across Juniper SRX platforms, ensuring a strong and consistent security posture.
Design and deploy enterprise WiFi solutions including RF planning, site surveys, and WLAN architecture.
Own network engineering projects end-to-end — from requirements gathering and design through implementation, testing, and handoff to operations.
Establish and track project milestones and deliverables under a rigorous change management process.
Install and configure networking equipment and security systems for new office build-outs globally.
Lead vendor evaluations and manage vendor relationships for technology procurement and delivery.
Travel to global sites as needed to support infrastructure builds and major project deployments.
Collaborate with cross-functional stakeholders including Service Desk, Workplace Experience, Security, Development, Engineering, Project Managers, and vendors to deliver on time and within scope.
Implement and optimize network monitoring using Elasticsearch for SNMP-based telemetry, providing visibility into device health, interface utilization, and performance trends.
Leverage SIEM platforms for Syslog aggregation, event correlation, and security alerting, contributing to the organization's overall security posture.
Report on infrastructure activity logs, performance, availability, operational metrics, alerts, and threats.
Conduct compliance audits and ensure network configurations align with security frameworks and organizational standards.
Lead post-mortems and root cause analyses for significant network incidents, implementing systemic improvements.
Develop and implement automation strategies to reduce manual effort, increase reliability, and accelerate project delivery.
Champion infrastructure-as-code and network automation practices across the team.
Identify opportunities to improve operational efficiency, standardize configurations, and enhance the overall network architecture.
Contribute regularly to documentation, design guides, and the Knowledge Base to enable team-wide knowledge sharing.
Serve as a subject matter expert and escalation point for the Global IT Service Desk on complex wired and WiFi network issues.
Contribute to day-to-day operational support, troubleshooting performance and connectivity issues alongside the broader infrastructure team.
Support routine maintenance, patching, and upgrades as part of the team's operational responsibilities.

Requirements

5+ years of experience in enterprise network engineering.
Solid working knowledge of routing protocols, subnetting, VLANs, VPN, load balancing, traffic shaping, network and firewall best practices, IDS/IPS, firewall filtering, and 802.1x.
In-depth expertise supporting Juniper SRX firewalls and Juniper EX switching infrastructure in enterprise environments.
Strong background designing, deploying, and maintaining enterprise WiFi solutions.
Proven project management experience, overseeing initiatives from initiation to completion under a rigorous change management process.
Skilled in vendor management.
Strong ability to work both independently and collaboratively within a team.
Self-starter with the capability to multitask and prioritize issues based on severity.
Passionate about automation and operational efficiency.
Excellent communication and interpersonal skills.
Ability to lift 40 lbs.
Willingness to travel to global sites as needed.

Skills

Juniper SRX firewalls
Juniper EX switching infrastructure
Enterprise WiFi solutions
Routing protocols
Subnetting
VLANs
VPN
Load balancing
Traffic shaping
Network and firewall best practices
IDS/IPS
Firewall filtering
802.1x
Project management
Vendor management
Automation
Elasticsearch
SIEM platforms
Syslog aggregation
Infrastructure-as-code
Ruckus wireless systems
Okta
Active Directory
RADIUS
ZScaler

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Hybrid

Experience Level

5+ years of experience in enterprise network engineering

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria.
If this sounds familiar, we encourage you to apply, as we’d love to meet you.