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About the Role

Support the design, documentation, and continuous improvement of internal processes across the organization. This role offers hands-on experience in process management, business analysis, stakeholder coordination, and organizational operations within an international and dynamic environment.

Responsibilities

• Assist in planning, coordination, and monitoring of processes managed by the Operations Team.
• Support maintaining of project documentation, status reports, and schedules.
• Create process maps, flowcharts, and visual guidelines.
• Track action items and ensure timely follow-up with relevant stakeholders.
• Assist in collecting, structuring, and documenting business and technical requirements.
• Support communication with internal and external stakeholders to clarify needs and expectations.
• Assist in cleaning, verifying, and structuring organisational data.
• Document data-related processes and contribute to internal compliance checklists.
• Maintain knowledge bases, FAQs, and internal documentation libraries.
• Support the department with administrative tasks related to processes managed by the Operations Team.
• Carry out other related tasks as assigned by the supervisor.
• Participate in workshops, meetings, and feedback sessions, taking notes and preparing summaries.

Requirements

• Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Information Systems, Operations Management, Project Management, Data Analytics, or a related field.
• Must remain enrolled as a student for at least 1-2 additional years.
• Availability to work 20 hours per week during the semester.
• Strong interest in operations, process management, business analysis, and organisational effectiveness.
• Excellent written and verbal communication skills in English.
• Eligibility to work in Germany.
• Submit your CV in English.

Skills

• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Analytical mindset with attention to detail and a structured approach to problem-solving.
• Ability to collect, document, and organise information in a clear and systematic manner.
• Strong stakeholder management and communication skills.
• Comfortable participating in meetings, documenting discussions, and following up on action items.
• Proficiency in Microsoft 365 applications (Excel, Word, PowerPoint, Teams).
• Experience with process mapping, workflow visualisation, or diagramming tools is an advantage.
• Basic understanding of project management concepts and methodologies is a plus.
• Experience with data management, documentation, or knowledge management tools is considered an asset.
• Ability to work independently while collaborating effectively within an international team.

Location

• Germany

Work Type

• Working Student
• Part-time

Experience Level

• Student

Education Level

• Bachelor's degree
• Master's degree

About the Company

• As the world moves towards a greener future, the demand for raw materials—minerals and metals—is set to increase immensely over the next three decades. Europe faces a critical challenge in securing a stable supply of these essential resources.
• EIT RawMaterials is at the forefront of driving innovation and sustainability in the raw materials sector.
• As an Innovation Community within the European Institute of Innovation and Technology (EIT), we collaborate with over 300 partners across industry, academia, and research institutes.
• Together, we forge dynamic, long-term partnerships to develop innovative solutions that meet Europe's growing demand for raw materials.