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About the Role
This role is focused on enabling people across the firm to use AI tools confidently, effectively and responsibly. It combines training delivery, content creation, tool evaluation, hands-on support, and close engagement with teams to embed AI into day-to-day workflows. The successful candidate will work closely with Partners, Directors and teams globally to drive adoption and ensure AI tools deliver tangible business value.
Responsibilities
- Leading adoption, embedding and providing user support
- Embed within teams for defined periods to help them integrate AI tools into live client work.
- Identify barriers to adoption and work with the AI Lab to address them.
- Track recurring issues and feedback themes to inform training, documentation and product improvements.
- Give input into the overall AI adoption plan.
- Act as first-line support for AI tools, answering user queries and troubleshooting common issues.
- Provide practical guidance on effective prompting and workflow integration.
- Design and deliver structured AI training programmes, including in-person workshops, virtual training sessions, written guidance, internal communications, and recorded training videos.
- Create clear, practical materials that translate technical capabilities into relevant business use cases, presented in language that will resonate with different audiences.
- Drive internal adoption campaigns to increase awareness, confidence and usage of approved AI tools.
- Travel to Brunswick offices to deliver training and support local AI embedding efforts.
- Support the evaluation of emerging AI tools, including hands-on testing and business relevance assessment.
- Gather structured feedback from users to inform tool selection, prioritisation, and business needs.
- Provide input into decisions on tool rollout, retirement, and optimisation.
- Stay current with developments across the generative AI landscape (e.g. ChatGPT, GPTs, Claude and related tools) and assess their relevance to the firm.
Requirements
- Combine strong communication skills, curiosity about both business and technology, and the ability to operate effectively in ambiguous environments.
- Comfortable moving between strategic conversations with senior stakeholders and hands-on practical support with end users.
- Practical experience using generative AI tools (e.g., ChatGPT, GPTs, Claude) in a professional setting with a strong understanding of where they add value and where they don’t.
- Exceptional written communication skills and able to translate complex ideas into clear, concise, actionable guidance that people can immediately apply.
- Strong presentation skills, including developing high-quality PowerPoint materials and delivering engaging sessions to senior audiences.
- Confidence working with senior stakeholders, with the ability to flex your style and messaging depending on the audience.
- Experience evaluating digital tools or technology solutions, with sound judgement about business impact, risks, and practical implementation.
- A natural ability to bring structure to ambiguity and turning broad business challenges into practical workflows, tools, and guidance.
- Comfortable working independently, taking ownership, and rolling up your sleeves to get things done in fast-moving environments.
- High emotional intelligence and genuine curiosity about how people and teams work, and how to help them work better.
- Willingness to travel internationally to deliver training and embed within teams when needed.
- Experience in professional services or advisory environments would be advantageous.
Skills
- AI enablement
- Training delivery
- Content creation
- Tool evaluation
- Hands-on support
- Communication skills
- Generative AI tools (e.g., ChatGPT, GPTs, Claude)
- Written communication
- Presentation skills
- PowerPoint
- Stakeholder management
- Digital tool evaluation
- Problem-solving
- Independent work
- Emotional intelligence
- International travel
Location
- Global
Work Type
- Full-time
Experience Level
- Professional experience
Benefits
- Financial future support
- Health and wellness support
- Family and community support
- Continuous professional development
About the Company
- Brunswick is a global advisory firm that helps companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
- Clients value our ability to anticipate, shape, and respond to key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond.
- We offer deep experience, fresh perspectives, and original thinking.
- Brunswick attracts, develops, and retains top professionals united by a culture of inclusivity, excellence, and intellectual curiosity.
- Founded in 1987 in London, the firm has grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia.
- We operate as a “one-firm firm” with no individual profit centers, enabling fully integrated, bespoke teams that draw on global resources.
Equal Opportunity
- Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law.