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About the Role

As the Account Management Associate, you will help your book of clients access Third Bridge's full suite of research solutions. You will build trusted relationships with fund managers, assist investors daily, and help them maximize their investment research. You will play a pivotal role in helping clients navigate our AI-integrated ecosystem, ensuring they utilize our products to extract relevant investment research at speed. With a 'helping not selling' approach, you'll drive account growth by identifying relevant content or connecting them to industry experts to optimize their usage and increase our mindshare. You will keep systems updated with client user preferences and account data to help deliver a tailored content delivery service.

Responsibilities

Help clients access the full suite of research solutions Third Bridge offers.
Build lasting trusted relationships with credit funds, hedge funds, and mutual funds managers.
Work with investors on a day-to-day basis helping them maximise their investment research.
Play a pivotal role in helping clients navigate our AI-integrated ecosystem.
Ensure clients utilize products to extract the most relevant investment research at speed.
Drive account growth by identifying relevant content or connecting them to industry experts.
Optimize client usage and increase our mindshare.
Keep systems up to date with client user preferences and other pertinent account data.
Uphold the One Third Bridge ethos by collaborating with colleagues across departments.

Requirements

A graduate with some customer-facing work experience.
Interested in honing skills and growing a commercial skillset.
Curious about the intersection of high-touch service and cutting-edge technology.
Ready to learn how AI-driven tools can enhance the investor experience.
Hungry to learn all you can and take advantage of training and exposure.
Enjoys collaborating with a team, sharing ideas and expertise.
Open to learning from others.
Ability to build positive relationships with colleagues and customers.
Ability to advise and influence others.
Target-driven, hard work ethic.
Confident in written and spoken communication, whether on the phone or face to face.
Other languages may be helpful.

Skills

Commercial skillset
AI-driven tools
Collaboration
Relationship building
Advising
Influencing
Communication (written and spoken)

Location

Worldwide

Work Type

Full-time
Work from anywhere for one month per year

Experience Level

Graduate
Some customer-facing work experience

Education Level

Graduate

Benefits

25 days vacation (increasing to 28 days after 2 years) plus UK Bank Holidays
Personal development allowance of £1,000 per year
Private medical insurance
Healthcare cash plan
Mental health events
Ride to Work scheme
Pension contributions of 4% (increases with tenure)
Life insurance (4x base salary)
2 annual volunteer days
2 personal days
'Summer Fridays'
Points-based recognition programme for hotels, gift cards, and more
Optional gatherings
Daily breakfast/snacks
Regular social events
Strong commitment to CSR and Diversity & Inclusion
Chance to share ideas for improvement through AI-focused Hackathons and other innovation events

About the Company

Third Bridge is a leading global research firm established in 2007.
Has a team of over 1,500 employees worldwide.
Dedicated to fueling decisions with expert insights.
Accelerates and enhances decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.
Has helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Equal Opportunity

Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer.
If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.