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About the Role

SAP Next Gen - Academy for Customer Success offers a 10-month program to strengthen the foundation for a successful customer-facing career. Participants will engage in experiential learning, acquire business and SAP solution skills, and receive on-the-job training. The program aims to enrich knowledge and provide professional experience to serve customers, with graduates expected to lead discovery sessions, deliver software demonstrations, and support demand generation.

Responsibilities

Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
Create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings.
Provide demand generation support through marketing events and deal execution support by responding to request for proposals.

Requirements

2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network.
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
Knowledge in Business Process Management/Business Process Automation applications.
Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI.
Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
Successful candidates might be required to undergo a background verification with an external vendor.

Skills

AI Adoption Mindset
Agentic AI Day-to Day Practice
Context Engineering
SAP Business Transformation Management (BTM)
SAP Business Technology Platform (BTP)
SAP Business Data Cloud (BDC)

Location

San Ramon, California

Work Type

Hybrid
Full Time
Regular Full Time

Experience Level

Graduate
0-3 years of professional work experience

Benefits

Great benefits
Competitive pay and benefits

About the Company

We help the world run better.
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.
We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.
The work is challenging – but it matters.
You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.
Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
At SAP, you can bring out your best.
SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience).
Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.

Equal Opportunity

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.