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About the Role

DePuy Synthes is recruiting for a BU Operations Staff, located in Chiyoda-ku, Japan. This role will support the smooth and efficient promotion of sales and educational activities for each business unit of DePuy Synthes, by coordinating with internal and external stakeholders and handling various operational and administrative tasks. As a team member, you will promote operational efficiency and standardization, contributing to the overall productivity improvement of the business unit organization.

Responsibilities

Sales and education support operations
Arrangement and management of materials and supplies related to sales activities
Various administrative tasks necessary for sales activities
Support for sales activities in accordance with various regulations and compliance
Respond to various inquiries from sales
Customer and distributor correspondence (inquiry response, coordination)
System and data management
Data entry and updates into CRM/various internal systems
Report creation, data aggregation/analysis support
Tool operation
Event and project support
Support for the operation of academic conferences and events
Coordination and progress management with internal and external stakeholders
Collection and management of deliverables
Operational improvement
Proposal and promotion of operational process efficiency and standardization
Productivity improvement through the utilization of IT tools and external resources

Requirements

Experience in sales support, sales administration, or related operations
Experience in projects or operational improvement (preferred)
Communication skills (internal and external coordination)
Operational execution skills (accuracy and speed)
Basic PC skills such as Excel and PowerPoint
Data management and report creation capabilities
Knowledge of business systems such as CRM/ERP (preferred)
Knowledge of the medical industry and products (preferred)
Knowledge of compliance (HCC, etc.) (preferred)
Teamwork and collaboration skills
Problem identification and improvement orientation
Flexibility and adaptability
Stakeholder management skills

Skills

Sales Support
Sales Administration
CRM
Excel
PowerPoint
Data Management
Report Creation
Communication
Coordination
Operations Management
Project Management
Analytical Reasoning
Business Behavior
Collaborative Selling
Continuous Improvement
Customer Analytics
Customer Centricity
Customer Relationship Management (CRM)
Data Savvy
Digital Sales
Execution Focus
Market Research
Objectives and Key Results (OKRs)
Sales Enablement
Sales Support

Location

Chiyoda, Tokyo, Japan
Tokyo, Japan

Work Type

Hybrid

About the Company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Equal Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.