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About the Role

This is a hands-on technical leader responsible for the delivery and operational excellence of The ICONIC’s hybrid infrastructure across AWS, Azure, and on-prem/Active Directory.

Responsibilities

• Define and execute the hybrid cloud and infrastructure roadmap, aligning to enterprise architecture and security standards.
• Drive modernisation, standardisation, and automation.
• Lead performance, capacity, and cost optimisation across Azure; implement practical FinOps controls.
• Establish operational practices across all infrastructure: patching, lifecycle, platform health, and decommissioning.
• Oversee and improve enterprise networks (LAN/WAN/Wi‑Fi,VPN/remote access, DNS/DHCP/IP management).
• Oversee and improve cloud networking (VPC/VNet design, routing, peering, gateways).
• Oversee and improve core systems (server platforms, storage, backup, virtualisation).
• Oversee and improve identity services (Active Directory, Azure AD/Entra, SSO).
• Own infrastructure resilience strategy including BCP/DR, backups, restore validation, and regular DR exercises aligned to business RTO/RPO targets.
• Maintain robust security controls across network and infrastructure including secure configurations/hardening, vulnerability remediation; privileged access controls, logging/monitoring, and secure remote connectivity.
• Partner with Security/Risk/Audit to implement, test, and continuously improve control effectiveness.
• Lead a small specialist team with clear accountability, coaching, and an execution-focused operating rhythm.

Requirements

• Strong experience managing enterprise networking in-house (routing/switching, firewalling, VPN, segmentation, Wi‑Fi, WAN/internet edge).
• Practical experience operating hybrid environments across AWS and Azure, including cloud networking fundamentals (VPC/VNet, routing, security boundaries).
• Identity and access platform knowledge including Active Directory and cloud identity integration patterns.
• Solid operational engineering: monitoring/alerting, incident/problem/change management, patching and lifecycle discipline.
• Ability to design and implement resilient platforms: backups, restore testing, DR runbooks, and high availability patterns.
• Proven experience leading small technical teams (e.g., 2–6 people) with hands-on involvement.
• Experience working in an audited environment (change management, access control, monitoring/logging, evidence collection).
• Project management practices (e.g., PRINCE2, Scrum, etc) desirable.
• Experience IT Service Management practices (e.g., ITIL aligned), especially change governance and problem management.

Skills

• AWS
• Azure
• Active Directory
• Entra ID
• FinOps
• BCP/DR
• ITIL
• PRINCE2
• Scrum

Location

• Australia
• New Zealand

Work Type

• Hybrid

Experience Level

• Manager

Benefits

• Learning days, hackathons & Linkedin Learning
• Parental leave program
• An extra day off for your kids' first day of school every year
• Paid day off for your birthday
• ICONIC voucher
• Staff discount
• Sample sales
• Fitness Passport
• Company wellbeing programs
• Employee Assistance Program for you and your family
• Volunteer days

About the Company

• Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.
• As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations.
• We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
• Our IT team keeps our metaphorical lights on when it comes to our tech.
• We design, implement, manage and support the enabling technologies to keep our hubs and teams operational.
• We are always working towards enhancing our systems, infrastructure and processes, with our commitment to continuous improvement, to support better performance across the organisation.
• We are a dedicated group of IT Service Desk Specialists, Business Partners & Systems Engineers and we are here to help all Iconites.
• From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it!
• People are our greatest asset and our ICONITE experience is designed to empower you to do your best work.

Equal Opportunity

• We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au
• By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy.