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About the Role

We are seeking a Core Operations Assistant Manager to join the Asia Pacific Global Delivery Fund Order Services unit in Sydney. This role is crucial for our end-to-end processing team, which handles security price updates, transactions, corporate actions, and client accounting report generation and delivery.

Responsibilities

• Manage day-to-day operations and delivery for assigned clients, focusing on operational risks to achieve key performance indicators.
• Ensure all activities comply with internal standards and conduct reviews as needed.
• Manage incoming queries in a timely and accurate manner.
• Collaborate with internal teams, business units, shared services, outsource partners, and external clients to resolve issues and ensure client satisfaction.
• Develop, engage, and retain a high-performing workforce through development plans and cross-training.
• Optimize processes with the team and management to enhance operational efficiency and participate in projects for process improvements.
• Escalate potential issues to supervisors or management promptly.

Requirements

• Bachelor's degree or equivalent job experience.
• 5+ years of custody experience and/or fund accounting/Transfer Agency experience.
• Knowledge of custody-specific trade and cash lifecycle processes, including processing and settlement activities, is preferable.

Skills

• Working knowledge of financial products and financial markets.
• Strong computer competence (Microsoft applications: Excel, Word, etc.).
• Interpersonal and oral communication skills.
• Ability to work under pressure and in a deadline-driven environment.
• Good sense of risk awareness.
• Strong problem-solving skills for handling unknown issues.
• Professional email writing skills.
• Fluent spoken English and professional communication skills for multi-team interaction.

Location

• Sydney

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• Bachelor's degree or equivalent experience

Salary/Compensations

• 80k-90k AUD Annual (Exclude Super)

Benefits

• Inclusive development opportunities
• Flexible work-life support
• Paid volunteer days
• Vibrant employee networks

About the Company

• Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
• We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
• We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
• Join us in shaping the future.

Equal Opportunity

• As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.