Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
About the Role
Lead the day-to-day operations of the Revenue Team, ensuring accurate, timely, and compliant pathology billing while delivering high-quality customer service. Oversee end-to-end revenue processes, including Medicare, DVA, private health funds, and commercial billing, while driving revenue integrity and maximising compliant revenue recovery. Provide leadership, coaching, and performance support to the Revenue Team, fostering a collaborative culture of accountability, continuous improvement, and operational excellence. Drive system improvements and digital initiatives by optimising billing processes, supporting system enhancements, and ensuring efficient, reliable revenue management. Build strong partnerships with clinical, finance, IT, and external stakeholders to resolve complex billing issues, strengthen compliance, and deliver operational and financial outcomes.
Responsibilities
- Lead the day-to-day operations of the Revenue Team
- Ensure accurate, timely, and compliant pathology billing
- Deliver high-quality customer service
- Oversee end-to-end revenue processes (Medicare, DVA, private health funds, commercial billing)
- Drive revenue integrity and maximise compliant revenue recovery
- Provide leadership, coaching, and performance support to the Revenue Team
- Foster a collaborative culture of accountability, continuous improvement, and operational excellence
- Drive system improvements and digital initiatives
- Optimise billing processes
- Support system enhancements
- Ensure efficient, reliable revenue management
- Build strong partnerships with clinical, finance, IT, and external stakeholders
- Resolve complex billing issues
- Strengthen compliance
- Deliver operational and financial outcomes
Requirements
- Proven experience leading a healthcare revenue, patient billing, or accounts receivable team
- Ability to deliver high-quality, efficient, and compliant billing services
- Strong knowledge of pathology billing, the Medicare Benefits Schedule (MBS), private health funds, and healthcare funding
- Commitment to revenue integrity and compliance
- Experience using TrakCare or similar patient administration and billing systems
- Ability to troubleshoot issues, improve processes, and support system enhancements
- Advanced analytical and reporting skills
- Strong Microsoft Excel capability
- Experience interpreting data to drive operational performance and continuous improvement
- Collaborative and inspiring leader
- Excellent communication, stakeholder management, and problem-solving skills
- Capable of building strong relationships and leading positive change across multidisciplinary teams
- Must be an Australian or New Zealand citizen or have an Australia visa that grants the necessary work rights
Skills
- Healthcare revenue management
- Patient billing
- Accounts receivable
- Pathology billing
- Medicare Benefits Schedule (MBS)
- Private health fund billing
- Healthcare funding
- Revenue integrity
- Compliance
- TrakCare or similar systems
- System troubleshooting
- Process improvement
- System enhancement support
- Analytical skills
- Reporting skills
- Microsoft Excel
- Data interpretation
- Stakeholder management
- Problem-solving
- Leadership
- Coaching
- Performance support
- Communication
Location
- Finance, St Vincent’s Public Hospital, Sydney
Work Type
- Maximum Term Full-Time
- 12-month contract
Experience Level
- Health Services Manager Level 1
Salary/Compensations
- $106,411.50 - $121,497.00 +super +salary packaging
Benefits
- Not-for-profit salary packaging
- Seamless NSW Health Mobility (transfer of qualifying service and leave entitlements)
- Study leave
- Curran Foundation scholarships
- Fitness Passport
- Discounted private health insurance
- Cultural recognitions and celebrations
About the Company
- Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
- Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat.
- Sydney’s premier and iconic inner-city public hospital, providing world-class care to all people, including the most vulnerable in our community.
- Features cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.
- Located in the vibrant heart of Darlinghurst, close to public transport.
Equal Opportunity
- We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
- As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
- St Vincent's acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
- Encourages applications from Aboriginal and Torres Strait Islander Peoples as part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes.