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About the Role

Nationwide's Property and Casualty team is seeking a production underwriter for Commercial Lines Middle Market accounts within the Senior Living industry segment. This role focuses on innovating and simplifying processes to provide customer value at a Fortune 100 company.

Responsibilities

• Market, manage and underwrite commercial business with select agencies or brokers.
• Drive profit and premium to meet financial goals and objectives through developing, negotiating and implementing business plans.
• Lead and influence agencies by creating sales strategies and implementing sales processes and practices that drive new sales, increase shelf space, profit and customer retention.
• Collaborate with internal business partners to support and increase the overall Nationwide presence.
• Monitor market conditions, competitive landscape and confirm information gathered within market space.
• Research risk, environment and other factors to win the account.
• Analyze quality and quantity of risks underwritten and prepare reports.
• Review agency books of business as well as profit/growth results and trends to recommend and implement plans.
• Analyze regional underwriting performance experience, identify problems on a territory level and propose plans to resolve those situations.
• Achieve production, profitability and service objectives.
• Quote, price and underwrite new and renewal policies and endorsements primarily for complex or service sensitive accounts.
• Monitor risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis.
• Manage workflow and intricacies of underwriting assigned work by utilizing company tools and systems.
• Ensure file handling quality and workflow efficiency.
• Manage large, sophisticated work and coordinate work with others to meet service level agreements.
• Effectively influence activities of the team to facilitate the successful delivery and execution of select agency business plans.
• Drive robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints.
• Ensure strong territorial objectives to improve profit and pipeline management.
• Proactively find opportunities for all lines of business and refer to appropriate business leaders.
• Plan and coordinate the efforts of the Middle Market Underwriting Team on new business, renewals, service plans, etc.
• Identify prospects and recommend new agency appointments.
• Market Nationwide products and services to help drive agency and company results.
• Assist agency with strategies for pipeline management, producer development and developing business in targeted industries and preferred markets.
• Respond effectively to assess accounts and develop business propositions that win the business.
• Consult with agents and internal partners to develop business solutions.
• Share understanding of organizational capabilities and opportunities to drive maximum value of relationships.
• Consult regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique business.
• Provide industry trend observations to leadership.
• Consult with agencies regarding risk management and coverage options and to improve retention and profitability.
• Establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines.
• Communicate product, technology changes and company objectives.
• Communicate market intelligence to agencies and leaders.
• Communicate and collaborate actively with team and leaders to share industry trends and field underwriting experience.
• Complete agency visits as appropriate to develop new accounts, service existing accounts, review agency performance and enhance agency relationships.
• Develop and maintain strong business relationships with agencies, producers and key groups.
• Lead delivery of appropriate customer service levels.
• Follow up and ensure proper handling of customer service requests.
• Ensure that tools, training and support are in place to positively impact success for the agencies and territory.
• Identify and communicate training needs and opportunities.
• Participate in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter authority.
• Manage a significant workload effectively and back up others as needed.
• Monitor business plan results to determine performance and development of plans to ensure alignment with underwriting philosophies, standards and performance expectations.
• Review business in process, lost business and drive implementation of business plan.
• Lead discussion for assigned agents in agency reviews.
• May perform other responsibilities as assigned.

Requirements

• Multi-line commercial insurance underwriting experience, including underwriting authority
• Senior Living industry-specific experience
• Strong business development skills, with a production & agency management orientation
• At least five years of experience handling Senior Living accounts
• Strong skill set in underwriting Casualty lines, including General Liability, Professional Liability, and Abuse & Molestation
• This role does not qualify for employer-sponsored work authorization.
• Nationwide does not participate in the Stem OPT Extension program.
• Bachelor’s degree or equivalent experience is preferred.
• Relevant professional designation such as CPCU or CIC is preferred.
• Seven years of progressively more responsible underwriting and sales experience in commercial business preferred.
• Expertise in markets consistent with our underwriting preferences and product portfolio preferred.
• Detailed working knowledge of commercial underwriting, pricing and coverage for middle market business.
• Knowledge of company sales and underwriting standards and practices company commercial products and programs.
• Knowledge of state statutes and regulations.
• Excellent interpersonal and sales skills.
• Ability to build and maintain cooperative and mutually rewarding internal and external partnerships.
• Must have the ability to perform duties with independent judgment with underwriting authority and within company underwriting standards.
• Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and compliance.
• Strong drive for results.
• Regularly and consistently demonstrates Nationwide Values.
• Heavy travel with extended stays may be required.
• A valid driver’s license and safe driving record are required.

Skills

• Underwriting authority
• Business development
• Production & agency management
• Underwriting Casualty lines
• General Liability
• Professional Liability
• Abuse & Molestation
• Commercial underwriting
• Pricing
• Coverage for middle market business
• Sales skills
• Interpersonal skills
• Independent judgment
• Decision-making
• Customer service
• Work processing
• Underwriting selection
• Rating
• Compliance
• Drive for results

Location

• Remote
• Work-from-home (WFH)
• Eastern Time Zone

Work Type

• Remote
• Work-from-home (WFH)
• Full-time

Experience Level

• Senior
• Five years of experience handling Senior Living accounts
• Seven years of progressively more responsible underwriting and sales experience in commercial business preferred

Education Level

• Bachelor’s degree or equivalent experience
• CPCU or CIC designation preferred

Salary/Compensations

• $112,000.00-$209,000.00
• $112,000.00 - $168,000.00

Benefits

• Medical/dental/vision
• Life insurance
• Short and long term disability coverage
• Paid time off (minimum of 18 days per year)
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

About the Company

• Nationwide is a Fortune 100 company with nearly $70 billion in annual sales.
• At Nationwide®, ‘on your side’ goes beyond just words.
• Our customers and partners are at the center of everything we do.

Equal Opportunity

• Nationwide is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.
• Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
• For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf