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About the Role

We are looking for a talented Assistant Property Manager to assist the Property Manager in the overall operations of the property, ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and maintaining a positive experience for residents, associates, and property owners.

Responsibilities

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Responsible for shopping competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Requirements

• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Skills

• Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Interpersonal skills
• Customer service skills
• Organizational skills
• Time-management skills

Experience Level

• Two to three years of experience in property management

Education Level

• High school diploma required
• Bachelor’s degree preferred
• Real estate license preferred or may be required in some locations

Salary/Compensations

• $24 to $26 per hour

Benefits

• Medical, dental, vision, and mental health coverage options
• Competitive pay
• Basic life insurance
• Matching 401(k) contributions
• Generous time-off plan
• 10 paid holidays including a community service day and your birthday
• Mentoring
• Professional development
• Discounts
• Tuition reimbursement
• Robust recognition program

About the Company

• We take care of you, so you can take care of our residents, properties and clients.
• Property management may be our business, but people are our passion.
• Empowering you to be the best.
• Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
• We’re a fast-growing property management company with new opportunities popping up daily.
• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List