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About the Role
As a Shift Manager at Nothing Bundt Cakes, you will lead bakery operations during assigned shifts, support team members, and ensure exceptional guest service while upholding high standards for quality, cleanliness, and teamwork.
Responsibilities
- Lead and motivate team members to deliver exceptional guest experiences
- Oversee daily bakery operations and ensure smooth shift execution
- Provide coaching, training, and support to team members
- Assist with opening and closing procedures, cash handling, and daily reporting
- Ensure compliance with food safety, sanitation, and company standards
- Support guest service, cake decoration, frosting, and production activities as needed
- Address guest concerns professionally and resolve issues in a timely manner
- Monitor inventory levels and communicate operational needs to management
- Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand
Requirements
- Previous leadership, supervisory, retail, restaurant, or food service experience preferred
- Strong customer service and communication skills
- Ability to lead by example in a fast-paced environment
- Excellent organizational and problem-solving abilities
- Dependable, detail-oriented, and results-driven
- Flexible availability, including weekends and holidays as needed
- Ability to stand for extended periods and lift up to 25 pounds
Skills
- Customer service
- Communication
- Leadership
- Organizational skills
- Problem-solving
Location
- Bayside, NY 11360
Work Type
- Full-time
Experience Level
- Previous leadership, supervisory, retail, restaurant, or food service experience preferred
Salary/Compensations
- $18.00 - $20.00 Hourly
Benefits
- Flexible scheduling
- Employee discounts
- Earlier closing hours than most food service concepts
- Casual and comfortable work environment
- Leadership development and advancement opportunities
- Fun, supportive team culture
- Opportunity to make a positive impact in guests' celebrations and special moments
About the Company
- At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully decorated cakes, and a welcoming bakery experience.