Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Operations Associate, you will be a key player in ensuring the smooth and efficient functioning of all back-of-house operations, critical to delivering an exceptional customer experience. Your attention to detail, organizational skills, and problem-solving abilities will maintain operational excellence and support store performance. By managing inventory, supporting visual merchandising, and ensuring seamless operational processes, you will directly contribute to the store’s success and customer satisfaction.

Responsibilities

Manage the check-in and processing of incoming merchandise, ensuring accuracy and readiness for the sales floor.
Coordinate store-to-store transfers, ensuring timely and precise movement of merchandise.
Oversee markdown management by updating pricing and ensuring changes are reflected on the floor.
Process RTVs (Return to Vendor) efficiently, maintaining clear records and compliance with vendor guidelines.
Assist with floor sets and moves, ensuring merchandise placement aligns with brand guidelines.
Replenish merchandise regularly to maintain product availability and a fresh, appealing display.
Maintain visual standards by adjusting displays and signage to reflect the brand’s aesthetic.
Support shortage prevention strategies to minimize loss and protect store assets.
Assist with inventory control, including cycle counts and physical inventory preparation.
Ensure all safety protocols are followed to maintain a secure environment.
Keep the stockroom organized and efficient to support smooth store operations.
Implement best practices to optimize stockroom space and improve restocking processes.
Assist with POS operations, ensuring accurate and efficient customer transactions.
Greet and assist customers on the sales floor, enhancing their shopping experience.

Requirements

1+ years of prior sales support experience, including POS, merchandising paperwork, cycle counts, and inventory management.
Strong organizational skills and ability to work within established timelines.
High attention to detail and ability to manage multiple priorities.
Excellent problem-solving skills and a solutions-oriented mindset.
Brand-appropriate personal presentation.
Strong communication skills with team members and leadership.
Flexibility with scheduling to meet business needs.
Flexible availability, including evenings, weekends, and holidays, is required.

Skills

POS operations
Merchandising paperwork
Cycle counts
Inventory management
Visual merchandising
Problem-solving
Organizational skills
Communication skills
Bilingual capabilities are a plus

Location

Sandro Prince Street Flagship, 117 Prince Street

Work Type

Full-time

Experience Level

1+ years of prior sales support experience

Salary/Compensations

$18—$23 USD

Benefits

Competitive base hourly pay
Individual commission
Sales incentives
50% shopping discount
Seasonal wardrobe offering
Cell phone contribution
Voluntary health plan
401(k)
Paid time off
Holiday pay
Paid parental leave
Pet benefits
Employee Assistance Program (EAP)
MAVEN Family Planning
Mentorship
Professional development support

About the Company

SMCP embodies the essence of Parisian elegance with renowned brands Sandro and Maje.
Committed to accessible luxury, bringing high-fashion designs and sustainability together.
Operating in over 47 countries, financially stable, and in a phase of growth.
Culture thrives on engagement, inclusivity, and corporate social responsibility.
Aiming to meet ambitious sustainability goals by 2030.
Collections reflect the dynamic interplay of casual elegance and evening sophistication.
SMCP is a forward-thinking company where innovation and sustainability come together.
Focuses on growth, stability, and prioritizing internal mobility.
Offers a culture that fosters creativity, engagement, and meaningful career opportunities.
Collections blend timeless Parisian style with a contemporary edge.
Joining SMCP means becoming part of an evolving story where passion, creativity, and sustainability are at the forefront.