Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Project Manager, Business Transformation role.

Rezi rewrites your resume against Shoppers Drug Mart's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Project Manager, Business Transformation posting at Shoppers Drug Mart — free, in seconds.

About the Role

Central Pharmacy Services (CPS) is seeking a Project Manager to join the Business Transformation team. This role is responsible for leading projects that introduce new capabilities into CPS operations, ranging from technology and automation to process and facility changes. The Project Manager will collaborate with various business units to develop plans, manage risks, and drive projects to successful completion, requiring comfort with ambiguity and bringing structure to cross-functional teams.

Responsibilities

Lead and manage technical and complex projects from initiation to completion, ensuring timely and successful delivery.
Develop business requirements, business plans, project plans, timelines, and budgets, and monitor progress to ensure project goals are met.
Coordinate activities across business and functional teams and ensure owners understand their commitments and timelines.
Identify and manage project risks, issues, and dependencies, escalating where appropriate.
Facilitate project meetings and working sessions.
Manage variances in timing, resources/budget, and project quality.
Work with stakeholders to resolve issues and make timely decisions.
Lead gathering and validating business and operational requirements.
Use data and analysis to support project planning, problem-solving, decision-making, and measurement of project outcomes.
Coordinate implementation readiness, including testing, training, communications, procedures, go-live, and operational readiness activities as required.
Delivery concise update on status of projects, including timelines, budget risks, decisions, and upcoming milestones.
Work with external vendors and implementation partners where applicable.
Support projects through launch and stabilization before transitioning them into ongoing operations.
Contribute to the development and improvement of project management tools and practices across CPS.
Build project management capabilities within the organization by providing coaching and guidance to colleagues at the Sites.
Travel to sites as required.

Requirements

5+ years of experience managing and delivering complex organizational and operational projects, including cross-functional projects from planning through implementation.
Demonstrated experience managing end-to-end project financials, including cost estimation, forecasting, and budget variance tracking.
Strong business acumen with a track record of connecting project execution to broader corporate strategy and commercial goals.
Ability to challenge the status quo and implement simple solutions.
Strong group facilitation skills, with a track record of resolving conflicts and driving consensus in matrixed environments.
Robust problem-solving skills and the ability to bring structure and clarity to complex or ambiguous situations.
Excellent written and verbal communication skills, with demonstrated ability to influence stakeholders across functions and levels, and provide clear updates to senior leaders.
Strong analytical skills, with the ability to independently organize, analyze, and interpret data to support project decisions.
A practical, outcome-focused approach with the ability to balance attention to detail with broader project objectives.
Fluent in English, French an asset.

Skills

PMP certification
Lean manufacturing methodologies
Lean manufacturing training
Experience in pharmacy, healthcare, manufacturing, fulfillment, distribution, or other high-volume operational environment
Experience delivering technology-enabled operational change, automation, equipment implementations, facility changes, or physical builds.
Experience working with operational data, analytics, or business intelligence tools such as Power BI.
Experience managing vendors or third-party implementation partners.
French language proficiency

Location

243 Consumers Road, Toronto, Ontario, M2J 4W8

Work Type

Full time
Regular

Experience Level

5+ years of experience

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

$80,000.00 - $110,000.00 per year

Benefits

Purchase discount program
Competitive pay
Online learning through Academy

About the Company

At Shoppers Drug Mart, we’re innovating health and wellness in Canada.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.
We’re committed to building our talented team who champion collaboration, kindness and inclusivity.
Join our team, and help recognize a healthy future for your career and for all Canadians.
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.
Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

Equal Opportunity

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.