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About the Role

Crowe's Microsoft AI Business Solutions practice is expanding, and we're seeking an experienced Microsoft Dynamics 365 Finance Consultant to lead our growing post-go-live optimization and continuous improvement offering. This role partners with clients already live on D365 Finance to close the gap between system capabilities and actual delivery. It offers meaningful impact, autonomy, and a clear path to practice leadership.

Responsibilities

Assess live D365 Finance environments to identify underused features, configuration drift, and gaps between designed process and actual usage, then build a prioritized roadmap to close them.
Advise finance and operations leaders on how to realize more value from their existing D365 investment, including new capability delivered through Microsoft's ongoing release waves.
Lead functional enhancements, feature optimization, data integrity remediation, and user experience improvements that drive adoption and measurable ROI.
Own the enhancement backlog: triage change requests, scope and sequence the roadmap, and guide delivery teams through design, testing, and release with minimal disruption to live operations.
Distinguish "fix it" issues from "improve it" opportunities, and route each to the right team and cadence.
Identify opportunities to apply agentic AI and Copilot-driven automation to back-office finance processes — AP/invoice matching, collections, reconciliations, close tasks — reducing manual effort and freeing finance teams for higher-value analysis.
Participate in quality reviews and steer engagement teams through assessment, enhancement, and release phases.
Contribute to Crowe's optimization methodologies, accelerators, and best practices; mentor team members; and help grow our post-go-live offering.
Engage in team-building and internal initiatives, leveraging non-client time for personal development and practice enhancement.

Requirements

Bachelors degree required.
4+ years of hands-on D365 Finance experience, including meaningful time supporting or optimizing live production environments — not solely net-new implementations.
Proven track record identifying and closing the gap between a system's designed capability and how it's actually being used — root-causing adoption issues, not just resolving tickets.
Strong functional expertise across core finance and operational modules (GL, AP, AR, FA, Cash/Bank, Reporting, etc.), including how they behave under real-world conditions: data volume, period-close pressure, and integration dependencies.
Ability to lead enhancement and optimization roadmaps, translate business pain points into scoped, sequenced improvements, and guide teams through execution.
Excellent communication skills with experience engaging C-suite and director-level stakeholders — including the harder conversation of explaining why "just add a feature" isn't always the right fix.
Demonstrated ability to manage a rolling backlog, produce high-quality work products, and lead engagements with minimal oversight.
Experience in Manufacturing or Distribution environments; Metals industry exposure highly valued.
Strong functional expertise across operational modules (Procurement, Inventory, etc.).
Experience with complementary ISV solutions within the D365 ecosystem, including how they're affected by platform updates over time.
Familiarity with Microsoft's D365 release-wave cadence and change management practices for live environments.
Experience designing or implementing agentic AI or Copilot-based workflows for finance or back-office processes.
Prior consulting experience within a professional services environment, ideally including managed services, AMS, or post-go-live support.
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship.
Act ethically and with integrity at all times.
Must be eligible to work in the United States and complete employment eligibility verification.
Crowe is not sponsoring for work authorization at this time.

Skills

Microsoft Dynamics 365 Finance
Post-go-live optimization
Continuous improvement
D365 Finance optimization
Functional enhancements
Feature optimization
Data integrity remediation
User experience improvements
Backlog management
Agentic AI
Copilot-driven automation
Quality reviews
Assessment
Enhancement
Release phases
Optimization methodologies
Accelerators
Best practices
Team leadership
Client relationship management
Solution Architecture
Industry Lead
Practice Leadership
D365 certifications in Finance or related modules
CPA
CMA
CFA
Core finance and operational modules (GL, AP, AR, FA, Cash/Bank, Reporting)
Communication skills
C-suite engagement
Director-level stakeholder engagement
Change management
Manufacturing environments
Distribution environments
Metals industry
Operational modules (Procurement, Inventory)
ISV solutions
D365 release-wave cadence
Managed services
AMS
Post-go-live support

Location

Remote-first (with periodic on-site visits)

Work Type

Full-time
Remote

Experience Level

Experienced
4+ years of hands-on D365 Finance experience

Education Level

Bachelors degree required
D365 certifications in Finance or related modules
CPA
CMA
CFA

Salary/Compensations

$103,200.00 - $210,900.00 per year

Benefits

Comprehensive total rewards package
Career Coach guidance
Certification support
Training
Conferences
Thought leadership opportunities
Flexible work environment

About the Company

Crowe is one of the largest public accounting, consulting and technology firms in the United States.
Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services.
Crowe is recognized by many organizations as one of the country's best places to work.
Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world.
The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Equal Opportunity

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.