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About the Role

Serve and safeguard clients in a range of industries such as Government, and more. Monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and respond to alarms and other concerns. This driving post offers the opportunity to provide professional customer service, clear communication, and dependable support while upholding Allied Universal’s values.

Responsibilities

• Provide customer service to visitors, clients, and staff at a government assistance and rehabilitative services location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, disturbances, and critical situations in a calm, professional, problem-solving manner, following established protocols and notifying appropriate personnel and/or emergency services as needed.
• Conduct regular and random armed patrols of interior and exterior areas, including entrances, parking areas, and perimeter locations, to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and verify authorization for entry in accordance with site-specific procedures, assisting with visitor direction and maintaining professional interactions with individuals receiving services.
• Document daily activities, incidents, patrols, and security-related observations accurately and promptly in required reports.

Requirements

• Possess an armed guard card or license.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Location

• Austin, TX

Work Type

• Full Time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $22.48 / Hour

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.