About the Role
Guidewire Professional Services organization includes business analysts, functional consultants, and technical integration consultants who help customers and SI vendors implement Guidewire applications. Projects are complex and can last from three months to two years. The team identifies customer business requirements, leverages OOTB capabilities with configuration for solutions, and integrates the Guidewire application with other systems.
Responsibilities
- Collaborate effectively with Japanese customers in Japanese to understand their business goals, technical requirements, and project objectives.
- Lead workshops to gather requirements, identify challenges, and propose solutions based on best practices.
- Translate business requirements into functional specifications and system configurations.
- Advise customers on adopting Guidewire’s best practices to optimize their business processes.
- Configure Guidewire applications to meet customer requirements while ensuring alignment with their workflows.
- Build strong relationships with customers by aligning Guidewire solutions with their specific business needs.
- Perform Proof of Concept (PoC) activities to validate proposed solutions and demonstrate their feasibility.
- Document configurations, functional designs, and integration processes for effective knowledge sharing.
- Work with Guidewire product management to share configuration concepts and further develop core product functionality.
Requirements
- For non-native Japanese speakers: near-native level Japanese proficiency, with strong relationship-building skills.
- For non-native English speakers: business-level English (TOEIC 700+ or equivalent qualification, or ability to pass our language assessment); must be able to read and write documentation in English and communicate internally in English.
- At least 7 years of combined experience in software development and consulting (minimum 3 years in each area).
- Experience supporting the implementation and adoption of cloud / SaaS / platform-based systems for enterprise-scale customers.
- Proven experience leading requirements definition and solution design (including architecture design, API integrations, data migration, etc.) while engaging both business and IT stakeholders.
- Experience as an architect driving initiatives that involve multiple stakeholders (internal/external and domestic/international).
- End-to-end experience across the full cycle from proposal through implementation and post-go-live adoption support.
- Technical background in either applications or cloud, combined with strong business acumen to understand and articulate business problems.
- Hands-on experience working in small teams and/or agile development environments.
- Development of advanced web applications.
- 2+ years of experience in object-oriented programming.
- 2+ years of experience with cloud platforms (AWS, GCP).
- Ability to quickly learn new products and new business domains.
- Ability to lead customer discussions and navigate complex situations.
- Experience across the full development lifecycle, from data modeling through UI/UX design.
Skills
- Japanese P&C insurance knowledge (policy administration and claims handling)
- Systems analyst / consultant experience
- Pre-sales and/or post-sales experience
- Guidewire product design, configuration, and testing
- Business process and configuration using configurable packaged software
- Object-oriented languages
- Modern front-end frameworks
Location
- Japan-based
- Other regions where Guidewire operates
Work Type
- On-site
- Remote
Experience Level
- 7+ years of combined experience in software development and consulting (minimum 3 years in each area)
About the Company
- Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
- We combine digital, core, analytics, and AI to deliver our platform as a cloud service.
- More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
- As a partner to our customers, we continually evolve to enable their success.
- We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.
- Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
- For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Equal Opportunity
- Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.
- We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.
- Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
- All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
