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About the Role

Insurance Agents serve AAA Members by selling Property & Casualty, Life, and Roadside Assistance insurance. This role is accountable for achieving sales goals while providing an exceptional Member experience. Responsibilities include soliciting new business, serving existing insured Members, and retaining policies. Agents participate in promotions, events, marketing activities, and cross-selling AAA insurance products. This is a commission-based role with a guaranteed hourly base rate of $19.61 plus commission/bonus, with potential average compensation ranging from $90,000 - $250,000.

Responsibilities

Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business.
Effectively overcomes objections to close the sale and/or retain the insured.
Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent’s manager.
Conducts an insurance review for clients to identify a range of suitable products.
Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
Establishes rapport with the insured that enhances the member’s affinity to the AAA brand and results in greater member satisfaction and loyalty.
Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.
Responds to customer inquiries and requests relating to insurance products and membership.
Researches and resolves complex customer service issues.
Assists the insured in initiating the first notice of loss on claims.

Requirements

Possess active and unrestricted state issued license(s) required to place property and casualty insurance.
Knowledge of desktop systems including but not limited to Microsoft Office software applications.

Skills

Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.
Advanced consultative selling techniques utilizing thorough product knowledge.

Location

AAA San Francisco Richmond District
AAA San Francisco Lakeshore

Work Type

Onsite
Full-time

Experience Level

3-5 years of relevant insurance industry work experience required.

Education Level

High School Diploma
Bachelor’s degree preferred

Salary/Compensations

$19.61 hourly base rate plus commission/bonus
Potential compensation range could average from $90,000 - $250,000

Benefits

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off
Additional 24 hours per year earmarked for volunteer activities (depending on position)
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
Licensing reimbursement
Uncapped earning potential with competitive incentive plan
Multiple products, multiple ways to earn commissions

About the Company

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks.
We believe everything you do outside of work adds to who you are at work.
We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.