Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Account Director role focused on bringing value to Public Sector customers across Australia and New Zealand, serving Government, Higher Education, Healthcare, and Utilities. The role involves helping customers engage with LinkedIn's Talent & Learning solutions, driving outcomes, and identifying growth opportunities.

Responsibilities

• Research customer's business and prepare thoughtful questions and insights for meetings.
• Ask layered, open-ended questions to understand customer objectives and challenges.
• Build relationships with multiple stakeholders across the customer's organization.
• Shift communication style to meet the needs of different stakeholders.
• Lead with solutions, not products, when making recommendations aligned with customer objectives.
• Sell with integrity.
• Drive customer decision-making by achieving a shared vision and considering value propositions.
• Think commercially and apply business acumen when crafting and negotiating commercial agreements.
• Use data and insights to support investment recommendations or overcome objections.
• Proactively mitigate churn risk with a customer-centric approach.
• Engage customers to confirm value and adapt strategy to optimize ROI.
• Drive customer growth by identifying opportunities for greater value.
• Apply business acumen in Account Planning, considering economic, industry, and company factors.
• Map key stakeholders to assess relationship strength and create an outreach strategy.
• Agree to joint accountability with colleagues and cross-functional teams for customer success.
• Practice humility and ask for help when faced with challenges.
• Be disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
• Follow best practices when using CRM and other Sales tools.
• Demonstrate curiosity and adaptability when applying AI and agentic technology to daily work.
• Carry a revenue target and develop compelling strategies that deliver results.
• Find and manage high-level business in an evangelistic sales environment.
• Gather and use data to inform decision making and persuade others.
• Assess business opportunities and read prospective buyers.
• Orchestrate the closure of business with an accurate understanding of prospect needs.
• Include multiple partners and management team members using competitive selling.

Requirements

• 5+ years of experience in customer-facing, quota-carrying sales, account management, or relationship management roles.
• 5+ years of experience selling SaaS solutions, CRM platforms, software platforms, or consulting solutions.
• Experience with HR software.
• Experience with SaaS opportunities and Salesforce.com platform.
• Experience selling solutions in the Public Sector.
• Knowledge of software contract terms and conditions with the ability to create fair transactions.
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

Skills

• Collaboration
• Communication
• Forecasting
• Negotiation
• Adaptability
• Business Acumen
• Customer-centric approach
• Data analysis
• Sales strategy
• Relationship building

Location

• Australia
• New Zealand

Work Type

• Hybrid

Experience Level

• 5+ years

Education Level

• BA/BS degree or equivalent in a related field

About the Company

• LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
• Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
• We're also committed to providing transformational opportunities for our own employees by investing in their growth.
• We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
• Join us to transform the way the world works.

Equal Opportunity

• Global Data Privacy Notice and Compliance Posters for Job Candidates
• E-Verify Participation Notice
• Department of Justice Immigrant and Employee Rights Section Right to Work posters