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About the Role

The Meetings and Events Specialist plays a key role in bringing North American teams together through thoughtful, well-executed events and experiences. This role leads the planning and delivery of large-scale meetings and smaller team engagements, ensuring each experience is purposeful, engaging, and aligned to broader business strategies. The ideal candidate is curious about diverse team needs, works closely with cross-functional partners, and is highly organized and adaptable to manage multiple priorities while anticipating challenges and finding creative solutions. This role is instrumental in shaping how teams come together across the organization.

Responsibilities

Conceptualize, coordinate and execute Retail, Manufacturing/Distribution and S&A Meetings annually for up to 900 people across North America, as well as team and training meetings of smaller scale.
Ensure meetings/events/projects are comprehensively planned and executed smoothly, managing project team participants while maintaining a maximum level of guest service.
Manage multiple concurrent projects on time and on budget, while anticipating obstacles and proactively addressing potential challenges.
Develop and execute high-impact B2B event strategies by proactively identifying opportunities, designing engaging event concepts, and delivering end-to-end execution with a focus on driving measurable sales impact and increasing brand visibility.
Maintain the highest degree of organizational skills with the ability to prioritize to meet deadlines, communicate deadlines to departments involved in the event/project, and maintain event records and inventories.
Review meeting and event history to understand expectations and identify opportunities.
Define meeting attendees and ensure targeting with appropriate branding, technology and messaging.
Communicate the meeting purpose and objective to align activities with sessions, presenters, vendors and other meeting partners.
Coordinate speakers, attendees, and volunteers all in alignment with the meeting’s purpose and objective.
Work with HQ Teams to refine and improve events, as well as manage operating costs.
Critique events and budgets to improve for future events.
Use sound judgment in the execution of all responsibilities to maximize productivity and reduce liability.
Continually seek unique and innovative methods to improve by identifying industry trends, new concepts and innovative practices to constantly evolve meetings.

Requirements

3 - 5 years experience conceptualizing and executing corporate events and/or B2B events (planning, sourcing, execution, budget tracking, etc.).
Direct experience delivering B2B events.
Ability to travel up to 50% across Canada and the United States.
Ability to maintain a positive and supportive demeanor in high stress environments.
Ability to retain a lot of information and keep track of many things at once.
Ability to support events outside regular business hours when required.
Demonstrated ability in project management including the ability to organize, plan, prioritize and manage multiple tasks and projects and effectively meet deadlines.
Strong written, verbal, and presentation skills.
Ability to build rapport by phone and in person.
Experience planning, coordinating, managing, and/or executing events for 350+ people.
Experience developing sustainable, low-waste, or environmentally responsible events.
Experience with events in a creative space where innovation and technology are early adopted.

Skills

Project management
Organizational skills
Prioritization
Deadline management
Communication
Presentation skills
Rapport building
Event planning
Event execution
Budget tracking
B2B event strategy
Event concept design
End-to-end event execution
Sales impact analysis
Brand visibility enhancement
Vendor management
Speaker coordination
Attendee coordination
Volunteer coordination
Cost management
Industry trend analysis
New concept implementation
Innovative practice adoption

Location

Hybrid - 3 days in-office (Office Location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6)

Work Type

Permanent
Full Time
Hybrid

Experience Level

3 - 5 years experience

Education Level

Degree or certification in Event Planning or Event Management

Salary/Compensations

$66,420—$73,800 CAD

About the Company

Lush North America supports over 262 retail stores in Canada and the USA, a mail order business based in Vancouver, and manufacturing centers in both Vancouver and Toronto.
Lush is known worldwide for unique bath and beauty products, personalized customer service, environmental activism, and a vibrant store atmosphere.
Charitable giving is at the heart of Lush's business, with a responsibility to advocate for the environment, animals, and people in need.
Lush thrives with people who can adapt and evolve with the business, are curious, proactive, and grounded in purpose.
Lush staff live with purpose, finding personal connection with the values of the business, bringing work and life paths into one holistic journey.
Lush Handmade Cosmetics participates in E-Verify in certain US states.
Lush Cosmetics North America respectfully recognizes that its business operates on Indigenous territory across Turtle Island.
The company's commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92.
Lush recognizes that its facilities and staff are guests on this land and acts to repair past harm in allyship with Indigenous People.

Equal Opportunity

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.