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Responsibilities

• Ensure all work order requests related to mechanical, electrical, HVAC, plumbing, carpentry, painting, and other assigned areas are completed properly and timely to meet safety and service standards.
• Promote and enforce safety practices and procedures within the department.
• Ensure effective recruitment, hiring, training, recognition, coaching, and counseling are handled appropriately.
• Facilitate and ensure yearly performance reviews of all employees within the department are completed.
• Prepare reports of department progress or as required by senior management.
• Manage the security of all issued keys, key inventory, destroyed keys, and keys turned in by other employees.
• Respond to all emergencies per established procedures, provide expertise, and direct team members and resources.
• Ensure quality and consistent presentation of all products delivered to guests.
• Assist in training, motivating, and supervising staff to ensure employees receive adequate guidance and resources.
• Implement new or improved best practices or procedures.
• Maintain ongoing knowledge of all aspects of the facilities on property.
• Schedule department staff and enforce attendance policies.
• Ensure all work is done with care and no damage occurs.
• Perform other tasks as assigned.
• Demonstrate consistent regard and dedication to guests, vendors, colleagues, and the Company by being engaged, interested, and productive.
• Demonstrate a working knowledge of our marketplace and collaboratively assist in building best practices for the Company’s success.
• Demonstrate an understanding of the impact actions and decisions have on the Company, both financially and on guest relations.
• Demonstrate the courage and initiative to present new ideas and perspectives to create positive results.
• Exhibit respectful consideration of viewpoints, situations, and others.
• Put the guest at the forefront of every decision.

Requirements

• Ability to perform each job responsibility satisfactorily.
• Ability to interact with internal and external guests in a professional manner.
• Ability to work varying schedules to reflect the business needs of the property.
• Regularly required to talk and hear.
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
• Occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Moderate physical ability such as lift or maneuver at least twenty-five (25) pounds.
• Varied instances of standing/walking.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, and maintenance instructions.
• Ability to respond to common inquiries from other employees or guests.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and group situations.

Skills

• Advanced knowledge of field concepts, principles, practices, and procedures.
• Significant experience creating, tracking, and controlling financial metrics.
• Strong supervisory skills.
• Strong communication skills.
• Working ability with Microsoft Word, Excel, and Outlook.
• Familiarity with building systems, HVAC, Plumbing, and Kitchen Mechanics.
• Fluency in English.
• Second language is a plus.

Work Type

• varying schedules

About the Company

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud.