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About the Role
The Pre-Sales Engineer (PSE) is a technically hands-on individual contributor who partners with Sales Executives and channel partners to win new business in enterprise data intelligence, investigative analytics, and eDiscovery. The PSE serves as the primary technical authority during the sales cycle, responsible for understanding customer needs, articulating the value of Nuix solutions to various audiences, and creating compelling demonstrations and structured proof of concept (POC) engagements. This role operates across AMER, APAC, and EMEA regions within the Global Go-to-Market function, directly impacting revenue by ensuring rigorous technical evaluations that build confidence and accelerate sales.
Responsibilities
- Lead technical discovery with prospective customers to identify and validate requirements through structured discovery sessions.
- Deliver tailored product demonstrations that connect Nuix capabilities to specific customer use cases and business stakeholders.
- Own the end-to-end planning, execution, and reporting of proof of concept engagements, including configuration and outcome delivery.
- Prepare and contribute technically rigorous responses to RFPs, RFIs, and tender submissions.
- Maintain pre-sale scoping accuracy by producing implementation assumptions and prerequisite documentation.
- Act as a feedback conduit by capturing and communicating technical intelligence, competitive observations, and product gaps to internal teams.
Requirements
- Demonstrated experience in a pre-sales, solutions engineering, or technical sales support role within enterprise software, with 3-5 years of customer-facing experience in complex B2B software environments.
- Direct accountability for technical evaluations or POC delivery.
- Technical proficiency with data-intensive platforms, including data processing, analytics, forensics, or eDiscovery domains.
- Ability to configure, operate, and troubleshoot the Nuix platform or comparable enterprise data intelligence tools in a live evaluation environment without external support.
- Ability to translate complex technical capabilities into clear value narratives for diverse stakeholders.
- Comfortable presenting architecture and data workflow details to technical teams and communicating investigative or compliance outcomes to legal or executive audiences.
- Disciplined approach to scoping, documentation, and CRM hygiene throughout the sales cycle.
- Consistently produces structured discovery summaries, POC plans, and scope documentation.
- Maintains accurate opportunity records in the CRM to support forecasting and handover.
Skills
- Pre-sales
- Solutions engineering
- Technical sales support
- Enterprise software
- Data processing
- Analytics
- Forensics
- eDiscovery
- Nuix platform
- Enterprise data intelligence tools
- Value narrative creation
- Technical presentation
- Scoping
- Documentation
- CRM hygiene
Location
- London (Holborn) office
Work Type
- Hybrid
Experience Level
- 3-5 years
About the Company
- Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities.
- We are expanding our global team and extending our skills and expertise, unified as one Nuix team guided by our shared values.
- Vision: Finding Truth in a Digital World.
- Mission: Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world.
- We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
- Values: Take ownership and follow up, Resilient, Unafraid to do the right thing, Team Nuix, Hero our customers and innovate for them.