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About the Role

As an Inside Sales Representative, you will be responsible for day-to-day sales support and customer service for assigned accounts, understanding customer requirements for Arrow AEP product offerings and services.

Responsibilities

• Leverage AE Petsche and vendor programs to progress transactions through the sales cycle.
• Manage vendor special pricing programs, including submissions, tracking, logging, and customer notification.
• Involve other resources to address issues.
• Process quotes and quote revisions for customers.
• Prepare orders for submission based on customer purchase orders, ensuring all required information is included.
• Solve pre-sales and post-sales problems with vendor contacts and internal departments.
• Escalate issues to management when appropriate.
• Develop opportunities and increase sales by consultative interaction with customers to achieve sales and margin quotas.
• Communicate information on significant opportunities.
• Consolidate, enter, and validate end-user opportunities for assigned resellers.
• Update sales cycle progress.
• Provide timely and accurate forecasts to management.

Requirements

• 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to communicate ideas and information concisely and logically.
• Ability to listen attentively and confirm messages.
• Ability to communicate effectively via phone and email.
• Ability to deliver sensitive communications with tact and diplomacy.
• Must be eligible for an export license or be a U.S. Person due to International Traffic in Arms Regulations.

Skills

• Sales Support
• Customer Service
• Understanding Customer Requirements
• Vendor Programs and Promotions
• Pricing Submissions
• Order Processing
• Problem Resolution
• Forecasting
• Consultative Selling

Location

• US-CO-Denver, Colorado

Work Type

• Hybrid
• Full time

Experience Level

• 2-3 years

Salary/Compensations

• $25.49 - $31.16

Benefits

• Medical, Dental, Vision Insurance
• 401k, with matching contributions
• Short-Term/Long-Term disability insurance
• Health Savings Account (HSA)/ Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Reinstatement return eligible
• Growth opportunities
• Discounted RTD Passes
• On-site Café with Catering Option
• 24/7/365 On-site Gym and Lockers
• Bike racks

About the Company

• Arrow is an equal opportunity employer.

Equal Opportunity

• All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)