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About the Role

This temporary Consultant role provides operational support to the E&D Operations team, focusing on key projects like the LMS rollout, budget processes, document centralization, and compliance training. The role involves assisting with project planning, budget coordination, and collaborating with various internal stakeholders to ensure efficient delivery of E&D activities during a transition period.

Responsibilities

• Support E&D Operations with annual budget processes, including consolidating budget inputs and helping prepare monthly expenditure reports for review, highlighting key variances and issues.
• Maintain E&D organizational documentation, including org charts and role descriptions, ensuring files are accurate, updated and stored in a central, easily accessible location.
• Coordinate and maintain the central filing system for the E&D team via iManage, applying agreed structures and practices.
• Support the development and implementation of improvements to E&D processes, tools and ways of working by following updated procedures related to the merger and sharing practical suggestions.
• Use available technology and data tools, including Workday Learning and iManage, to help simplify workflows, improve reporting quality and support efficient delivery of E&D and Engagement activities.
• Provide coordination support to the Firm’s affinity groups and women’s networks, including assisting with professional development activities, tracking follow-up actions and preparing tailored communications.
• Assist with planning and logistics for periodic events and programs across offices for Global Engagement Initiatives, including internal and client-facing speaker series.
• Provide administrative support for sponsorships of professional conferences and events linked to Global Engagement Initiatives, including attendee outreach and registration, invoice processing and coordination with Marketing on materials.
• Help with the administration of compliance and mandatory training programs in Workday Learning as part of the LMS rollout, including course setup, scheduling, enrollment and tracking completion.
• Monitor completion of Compliance training programs in Workday Learning, ensuring accurate records of attendance and certification status and following up on outstanding completions.
• Support the development, deployment and user acceptance testing (UAT) of eLearning modules in Workday Learning by uploading content, checking accessibility and confirming alignment with organizational requirements.
• Coordinate logistics with internal stakeholders to support the delivery and rollout of Compliance training programs.
• Assist with the production of program materials, management of digital resources and tracking of budgets and expenses for training programs, including processing vendor invoices and maintaining documentation for key external vendor relationships.
• Maintain and update iManage workspaces, Connect intranet pages, ServiceNow knowledge articles and Firm calendars to ensure program and event records, trackers and merged documentation remain current.
• Monitor ServiceNow cases related to training and LMS rollout, escalating queries as appropriate and helping ensure timely resolution during the transition period.

Requirements

• Demonstrated interest in talent engagement, professional development and affinity or diversity initiatives in the workplace, with a strong client service mindset.
• Clear and confident communication skills, both written and oral, with the ability to provide accurate information and updates to different audiences and work effectively with colleagues at various levels.
• Ability to deliver reliable, high-quality work under pressure, with strong time management, organizational and task management skills and close attention to detail when handling multiple priorities and tight deadlines.
• Experience working collaboratively in a professional services or similar fast-paced environment, with an inclusive, culturally sensitive and team-oriented approach to building strong working relationships.
• Good awareness of business and operational needs, with the ability to understand Firm priorities and apply this insight when supporting E&D, engagement and training activities.
• Proven ability to use technology and systems to streamline administrative tasks, maintain accurate records and support efficient processes, particularly in relation to data management, document filing and training coordination.
• Proactive and resourceful, able to work on own initiative within clear guidelines, with a willingness to contribute practical suggestions for improving processes and ways of working during the transition period.
• Experience supporting project coordination and logistics, including events, training programs or similar initiatives, ideally within a legal or professional services organization.
• Flexible, committed and enthusiastic, with the ability to work occasional evenings and weekends where needed to support global events, training rollouts and time zones.

Skills

• Strong Excel skills
• Good proficiency in Word, PowerPoint
• Proficiency in core systems such as LMS platforms (e.g. Workday Learning)
• Proficiency in iManage
• Proficiency in intranet
• Proficiency in basic CRM or database applications

Location

• London, UK

Work Type

• Hybrid
• Full-time
• Temporary

Experience Level

• At least two years’ experience in an administrative or coordination role in a complex, fast-paced setting.

Education Level

• Degree-level education or equivalent experience

Benefits

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Holiday purchase
• Life insurance
• Critical Illness insurance
• Private GP services
• Travel insurance
• Dental coverage
• Cycle to work

About the Company

• At White & Case, our longstanding dedication to fairness, belonging and professional growth comes to life through our Engagement & Development function. It reflects our commitment to fostering a global workplace culture where our people feel connected, supported and empowered to develop meaningful careers. Led by our Chief Engagement & Development Officer and guided by our Partner-led Engagement & Development Committee, this function ensures coordinated, impactful and accessible programming Firmwide — strengthening performance, enhancing leadership capabilities and reinforcing our shared sense of community.
• The Engagement & Development Team is responsible for: The professional skills curriculum for lawyers and Business Services professionals, Mandatory and regulatory compliance training, The Firm’s Coaching Office and global mentoring initiatives, Lawyer and Business Services professional participation in committees and Firmwide initiatives, Engagement surveys (e.g. People’s Voice) and other listening mechanisms, Recognition programs, Induction and exit strategies, Global Affinity Networks, which are open to people of all backgrounds.

Equal Opportunity

• White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
• If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.