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About the Role

This is a strategic role with a broad mandate over key merchant relationships and commercial negotiations, not a caretaker seat. You'll operate with real autonomy over your own portfolio, while partnering closely with the Head of Business Development to shape the wider business development strategy, pipeline, and team.

Responsibilities

Own and grow a portfolio of strategic merchant relationships, structuring and negotiating commercial terms that drive revenue growth.
Lead renewals and expansions across key accounts, focusing on unlocking incremental margin and volume.
Partner with the wider Business Development team on cross-account initiatives, category strategy, and deal structuring best practices.
Represent Business Development in cross-functional initiatives with Marketing, Finance, and Product.
Contribute directly to Business Development strategy and reporting, including input into board- and leadership-level updates on partnership performance.

Requirements

5+ years in business development, partnerships, or account management, ideally in e-commerce, fintech, affiliate marketing, or rewards/cashback.
Proven track record structuring and closing complex commercial deals beyond managing existing relationships.
Strong negotiation and relationship management skills, comfortable representing ShopBack at a senior level with merchant partners.
Data-driven and a critical thinker.
Leadership-ready with the desire and capability to step into a leadership role.
Comfortable with ambiguity and stepping up.
Ad-Sales & Media Monetization Expertise: Proven track record selling digital performance media and physical offline/in-store inventory.
Direct experience pitching retail media, rate cards, and flat-fee placement packages alongside core performance agreements.
AI-native: Use AI tools as your default way of working.

Skills

Monetization ideas
Commercial negotiations
Relationship management
Data-driven analysis
Critical thinking
Leadership
Judgment
Initiative
Ad-Sales
Media Monetization
Digital performance media sales
Offline/in-store inventory sales
Retail media pitching
Rate cards
Flat-fee placement packages
Performance agreements
AI tools proficiency

Location

Austin, Texas

Work Type

Relocation support is provided

Experience Level

5+ years

Salary/Compensations

Competitive compensation based on performance

Benefits

Career growth opportunities
Be part of a winning team on a journey to global scale

About the Company

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets.
In 2025, the Group continued its global growth with its expansion into North America.
Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day.
The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date.
Through its innovative offerings, ShopBack continues to create value for both members and merchants.
Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.