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About the Role
The Catering Services Director is a visionary leader responsible for delivering outstanding culinary and event experiences. This role oversees the full catering operation, leading teams that transform client needs into unforgettable events. By balancing creativity, operational excellence, and financial stewardship, the Catering Services Director ensures every catering order and special event is executed flawlessly while achieving budgetary and revenue goals.
Responsibilities
- Coordinate total catering operations including booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration.
- Manage all aspects of preparation, service, and cleanup for multiple catering operations.
- Develop and implement catering solutions to meet customer needs.
- Develop and maintain effective client and customer rapport.
- Develop and implement an annual comprehensive marketing plan for catering, including collateral, sales strategies, and marketing budgets.
- Establish and implement service and presentation standards for all catering operations, implementing processes to ensure compliance and consistency.
- Implement new services to support base business growth and client retention.
- Advise clients, customers, and staff on current catering trends and products.
- Facilitate the delivery of prepared food built from banquet event orders.
- Participate in the sales process and contract negotiations, assisting clients in planning special events.
- Train and lead catering employees to ensure catering standards are followed.
- Set and deliver sales, food, and labor targets.
- Execute catering events of varied size and scope, including staffing and management.
- Manage accounting functions, including accurate reporting of all catering-related revenue, expenses, and receivables.
- Ensure compliance with all food, occupational, and environmental safety policies.
Requirements
- Requires at least 4 years of experience.
- Requires at least 1-3 years of experience in a management role.
- Previous experience in events and catering required.
- Strong communication skills.
- Available to work event-based hours.
- Complete Food Handlers and Alcohol Service Certifications as required.
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
- This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Skills
- Communication skills
Experience Level
- 4 years of experience
- 1-3 years of management experience
Education Level
- Bachelor’s degree or equivalent experience
About the Company
- LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level.
- Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding company culture.
- From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product.
- Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- Our focus is helping you reach your full potential.
Equal Opportunity
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.