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About the Role

The Account Director is a senior partner responsible for the overall client relationship, acting as a strategic advisor. This role involves understanding client needs, becoming an expert in their therapeutic area, and making strategic recommendations to drive business growth. The Account Director will establish frameworks for campaign results, manage budgets, analyze metrics, and ensure smooth production and rollout. Leadership within the internal agency team and client teams is crucial, as is mentoring and developing the account team to ensure individual performance and professional growth. Key responsibilities include delivering and surpassing client expectations, managing profitability, driving organic growth, and actively participating in new business development.

Responsibilities

Develop the Account team creatively and financially and play a positive role in new business development
Drive the client partnership and align agency resources around client priorities
Understand client objectives and strategic imperatives and effectively communicate their needs to the internal team
Lead the development of the overall communication strategy and tactical plans, based on a strong understanding of the client's context
Oversee the client relationship, ensuring the team is proactively selling new projects and project delivery exceeds client expectations
Manage profitability of client and tracking vs Agency projections
Balance the expectations of clients with the execution of creative work
Develop internal business planning processes that drive tight alignment and collaboration across multiple stakeholders
Lead the team to provide the utmost level of client service and quality of work
In-depth review of content versus client strategy
Lead creative brief development in partnership with cross-functional team
Liaise with clients and cross-functional teams at a senior level
Promote the expansion of business with existing clients
Complete projects to a specific schedule and within an agreed budget
Use your skills to push clients and the agency creatively and strategically
Lead Client Strategic Consulting for client growth, in partnership with Senior Account Director or Group Account Director and cross-functional team
Guide and oversee the growth and development of Senior Account Managers and Account Supervisors as appropriate

Requirements

Persuasive and confident approach to creative and strategic mandates
Excellent written and oral communication skills
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
Outstanding project management, organization, and prioritization abilities
Have a passion for the Advertising industry and Agency business
Working knowledge of all media (print, TV, radio and digital)
PAAB and ASC experience and negotiation skills for Canadian Accounts
Critical thinker with ability to analyze and synthesize data and information
Self-motivator, willingness to stay up to date in a fast-paced environment, engagement, and persistence
Experience in building estimates and managing project profitability
Results-oriented and proactive, with a 'can-do' spirit that thrives on not just meeting, but consistently exceeding expectations, adeptly managing deadlines and proactively resolving challenges
Able to work independently and to take ownership while being a team player and mindful of others (partnership attitude)
Financial management abilities
To enjoy listening, thinking, researching, learning, and adding value
To apply the Company’s ideals to all decision-making business approaches

Skills

Client relationship management
Strategic planning
Budget management
Market research analysis
Team leadership
Mentoring
New business development
Communication
Project management
Creative strategy development
Tactical planning
Client consulting
Financial management
Digital platforms
PAAB
ASC
Negotiation

Location

Canada

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$90,000—$140,000 CAD

About the Company

Ogilvy Health is focused on driving superior outcomes in the healthcare environment, inspiring brands and people to impact the world by keeping health and wellness needs at the center of every touchpoint.
Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum.
Through borderless creativity, Ogilvy Health operates, innovates, and creates at the intersection of talent and capabilities, with Advertising, Experience, Public Relations, Health, and Consulting working fluidly across 131 offices in 93 countries to bring forth world-class creative solutions.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.