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About the Role

This role supports AXIS's expanding presence in North America's Excess market by handling commercial excess casualty claims, verifying coverage, conducting investigations, developing resolutions, and authorizing disbursements. It ensures consistent communication with stakeholders, brokers, and insureds to uphold service excellence and collaborates with internal teams and external stakeholders to deliver exceptional service.

Responsibilities

Handle commercial excess casualty claims by verifying coverage, conducting investigations, developing resolutions, and authorizing disbursements within authority limits.
Ensure consistent communication with stakeholders, brokers, and insureds to uphold service excellence.
Process, analyze, investigate, evaluate, and resolve claims for accurate settlements.
Collaborate with internal teams and external stakeholders to deliver exceptional service and support claims department success.
Assess claims within a specialized area to determine coverage, liability, and settlement value.
Analyze coverage and draft coverage correspondence.
Participate in mediations and attend trials as required.
Lead initiatives to enhance claims processing efficiency and accuracy within the team.
Collaborate with legal and investigative teams to resolve complex or contentious claims.
Provide expert opinions on claims handling best practices during cross-functional meetings.
Manage costs in collaboration with the Litigation Management and Vendor Management teams.
Participate in professional associations to stay abreast of changes in claims management.
Communicate with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal).

Requirements

Be recognized as a subject matter expert in claims within their area of specialization.
Exhibit the ability to network effectively and leverage professional associations for knowledge enhancement.
Demonstrate the capability to lead process enhancement initiatives within a claims environment.
Possess the skills to provide expert opinions and insights during cross-functional discussions.
Be adept at creating and directing the development of training materials relevant to claims processing.
Show a commitment to continuous professional development in the field of claims management.
Have the ability to critically review and update claims procedures to maintain regulatory compliance.
Be capable of mentoring peers and fostering their professional growth within the claims discipline.
Adhere to AXIS licensing requirements.

Skills

Claims handling
Coverage verification
Investigation
Resolution development
Disbursement authorization
Stakeholder communication
Claims processing
Claims analysis
Claims evaluation
Settlement accuracy
Collaboration
Service excellence
Coverage analysis
Coverage correspondence drafting
Mediation participation
Trial attendance
Process enhancement leadership
Legal team collaboration
Investigative team collaboration
Expert opinion provision
Cost management
Professional association networking
Cross-functional communication
Training material development
Professional development
Regulatory compliance
Mentoring

Location

North America

Work Type

Hybrid (3 days in office per week)

Experience Level

Subject matter expert

Salary/Compensations

$90,000 to $125,000

Benefits

Competitive target incentive compensation
Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation

About the Company

AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance.
We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders.
We proudly maintain an entrepreneurial, disciplined and ethical corporate culture.
As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people.
We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.
AXIS Capital seeks professionals who thrive in a dynamic, high-performing environment grounded in humility and mutual respect.
We employ those who exemplify our core values of People, Excellence, Decisiveness, and Stronger Together.
We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven to achieve ambitious results.
Our focus is on hiring, developing, retaining, and rewarding individuals who excel in Purposeful Action, Collaborative Decision-Making, and Measuring Outcomes.
The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team.
We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve.
Joining our team means becoming part of a workplace where every individual’s contributions are valued, and excellence is pursued with purpose and passion.
Together, we elevate our standards, achieve ambitious results, and make a lasting impact on each other and those we serve.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law.
Accommodation is available upon request for candidates taking part in the selection process.