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About the Role

The Analyst will provide technical services to design and support the day-to-day operation of IT systems, including networks, business applications, backup, Office365, Azure Cloud, Security, and server hardware/software. This position is responsible for supporting the disaster recovery plan to ensure minimal disruptions to business operations.

Responsibilities

• Design and maintain Microsoft AD, DNS, DHCP, Office365, Azure MS-Teams, SharePoint, and Endpoint Manager environments.
• Conduct performance monitoring and tuning.
• Maintain the server room physical environment to ensure seamless operation.
• Maintain key Business Applications for optimal operational system support.
• Apply software development lifecycle, change management, and programming best practices when supporting, enhancing, integrating, or troubleshooting business applications, including Workday or similar enterprise platforms.
• Understand network switches, firewalls, Antivirus, and wireless environments.
• Understand Internet circuits, SDWAN, VPN & Application Gateway environments.
• Design and execute the DR/BC to keep business operational during a disaster.
• Research user technical requirements and new products for Azure cloud, security, Office365, network, web, database applications, back-up, and file distribution, providing recommendations to Management.

Requirements

• University degree in Computer Science, Information Technology, Business Intelligence, Information Management, or related discipline.
• 4 years’ experience in Information Technology working with servers, Azure cloud, Office365, network, security, business applications, project, and vendor management.
• Experience in applying software development lifecycle best practices, programming best practices, and supporting enterprise application implementations or integrations is required.
• 5 years’ progressive Information Technology experience working with servers, Azure cloud, network, security, business applications, project and vendor management in a regulated industry or public utility setting is preferred.
• Experience with Workday implementation, configuration, integration, testing, or ongoing support would be considered an asset.
• Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint), Teams, SharePoint.
• Certification in vendor installed products would be an asset.

Skills

• Microsoft AD
• DNS
• DHCP
• Office365
• Azure MS-Teams
• SharePoint
• Endpoint Manager
• Network switches
• Firewalls
• Antivirus
• Wireless environment
• Internet circuits
• SDWAN
• VPN
• Application Gateway
• Workday
• Microsoft Office (Word, Excel, PowerPoint)

Work Type

• Union Permanent

Experience Level

• 4 years’ experience in Information Technology
• 5 years’ progressive Information Technology experience

Education Level

• University degree in Computer Science, Information Technology, Business Intelligence, Information Management, or related discipline.

Salary/Compensations

• $110,685 - $130,235
• $110,685 - $118,114

About the Company

• The Ontario Energy Board is proud to be recognized as one of Greater Toronto’s Top Employers for four years running.
• Our success resides with our people and we take great pride in fostering a workplace culture that attracts top-tier professionals passionate about shaping Ontario’s energy future.
• Our reputation as a preferred employer reflects our commitment to helping deliver clean, reliable, affordable and secure energy that enables economic growth across the province.
• Our One OEB culture promotes a values-driven, collaborative workplace where diverse perspectives come together to deliver regulatory excellence, and where we encourage curiosity and agility in an environment that is grounded in mental health, wellbeing and a foundational commitment to Diversity, Equity and Inclusion.

Equal Opportunity

• Pursuant to the Accessibility for Ontarians with Disabilities Act, the Ontario Energy Board will make reasonable efforts to provide accommodation to candidates with disabilities in the course of the recruitment process upon written request. We request that candidates seeking accommodation identify their particular accommodation needs as soon as possible in the job selection process. Questions concerning the availability of accommodation in the recruitment process may be forwarded by email to hr@oeb.ca.