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About the Role

Janie and Jack is seeking an inspired General Manager to lead the store team. This role is crucial to our success, requiring passion for creating an unrivaled customer-centric experience and owning the business as if it were their own. General Managers build outstanding teams to meet and exceed financial and business goals, leading confidently to drive exceptional results.

Responsibilities

• Responsible for overall store performance and KPIs.
• Act as a result-driven role model for the team in sales generation and lead with exceptional customer focus.
• Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships.
• Create and implement visual and merchandising strategies to increase sales.
• Understand floor capacity and store layout.
• Utilize tools and resources to enhance the customer experience.
• Generate ideas to evolve and grow the business.
• Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling.
• Use strong business acumen skills.
• Be accountable for self and consistently hold others accountable.
• Be operationally strong and resourceful.
• Build a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
• Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
• Identify and assess training needs, create tailored training plans, and implement various training methods to enhance employees’ skills and performance.
• Perform other duties as assigned.

Requirements

• 4+ years management experience in specialty retail and/or multi-unit retail business (preferred).
• Demonstrated experience in meeting/exceeding sales and profits.
• Proven ability to identify top talent, build a team, and train/develop/retain people.
• Experience creating merchandising strategies and implementing visual changes to achieve business results.
• Outstanding communication and critical thinking skills.
• Ability to work in a fast-paced, dynamic company.
• Acts with authenticity, sincerity, and transparency.
• Available when needed, including nights, weekends, and holidays in addition to peak business periods.
• Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
• Be at least 18 years old.

Skills

• Sales generation
• Customer focus
• Coaching
• Visual merchandising
• Business acumen
• Team building
• Recruiting
• Training
• Communication
• Critical thinking

Location

• Onsite

Work Type

• Full-time

Experience Level

• 4+ years management experience

Benefits

• Generous employee discount on all in-store merchandise
• Competitive Paid Time Off plan
• Extensive 401(k) plan with company matching
• Medical, dental, vision and life insurance
• Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources.
• Tuition reimbursement
• FUN work environment
• Quarterly bonus program (for eligible roles)
• Health and dependent care FSA
• Life/AD&D insurance
• Short term and long-term disability
• Commuter benefits
• Pet benefits

About the Company

• Janie and Jack is a respected global children’s brand.