About the Role
This position provides advanced housekeeping, security, and facilities services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus, supporting daily airport operations by performing custodial and facility-related tasks. The role is essential to maintaining airport facility standards and supporting a safe, clean, and positive passenger experience.
Responsibilities
- Provides facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services using heavy and specialized equipment, and moving and arranging services for airport terminals and campus.
- Operates a variety of cleaning equipment or machinery such as high lifts, scrubbers, buffers, burnishers, pressure washers, and power washers; maintains knowledge in operating and cleaning equipment.
- Works in conjunction with airport personnel to ensure security and safety for airport facilities; ensures facility lockdown to include closets, offices, entrance and exit doors; monitors for security breaches, unattended packages, and suspicious persons and activities, etc.; and reports any unsafe and suspicious activity to airport personnel.
- Evacuates customers and isolates airport facilities when emergencies arise such as security breaches, bad weather, and fire emergencies.
- Provides customer service to passengers, tenants, contractors, employees, and management upon request by providing solicited and unsolicited information.
- Operates City vehicles for transporting propane, material, etc. on airport ramps.
- Performs administrative duties and responsibilities to include completing forms, logs, and personal timesheets.
- Utilizes biohazard clean-up methods and monitors and replaces biohazard syringe boxes.
- Performs cash handling duties.
- Responds to calls for lost and found items.
- May provide leadership, work assignments, evaluation, and guidance to others.
Requirements
- Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Graduation from an accredited high school or equivalent, plus two (2) years of experience related to janitorial services, including one (1) year of experience which was in operating of janitorial heavy equipment and machinery.
- Experience may substitute for education up to a maximum of four (4) years.
- Valid Texas Class C Driver License within ninety (90) days of hire.
- Employees must follow standard custodial practices and comply with FAA and TSA requirements.
- Requires effective communication in English, basic computer and radio operation skills, and availability to work in a continuous 24/7 operational environment, including weekends, holidays, emergencies, and events.
- Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted.
- Ability to frequently stand and walk, occasional sitting and lying, occasional climbing of stairs and ladders, repetitive motions and vibration.
- Ability to frequently reach/stretch overhead, crawling, and twisting.
- Ability to consistently kneel, stoop/bend, and repetitive hand/foot movement.
- Ability to use consistent hand and finger dexterity, and grasping or squeezing for most of the workday.
- Ability to wear the required personal protective equipment.
- Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
- Ability to work with possible contact with blood and other potentially infectious materials.
- The selected candidate will be required to complete and pass a pre-employment physical exam to be considered for this position, which includes a Functional (FC) strength/agility test.
- A skills assessment will be required for this position.
- This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle.
- Position will also be required to drive on the AOA.
- This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date.
- External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite.
- Applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
- Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.
- This position is categorized as essential personnel.
- A detailed and complete employment application is required.
- Applicants/Candidates must personally respond to all application questions, interview questions, technical questions, assessments, and other job-related evaluation activities.
- The use of artificial intelligence or other tools to generate, augment, or provide responses during the evaluation process is prohibited.
- Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
- The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.
- Must have the ability to read, write, and fluently speak in English.
- Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview.
- Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.
- If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application.
- Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.
Skills
- Janitorial processes and procedures
- Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates and City, departmental, State, and Local rules and regulations
- FAA and TSA Security Identification Display Area (SIDA) regulations and requirements
- Airline Baggage Hygiene procedures
- Establishing and maintaining collaborative working relationships
- Operating vehicles and janitorial heavy equipment and machinery
- Leadership
- Identifying suspicious and unusual activities
- Understand oral and written instructions
- Communicate effectively in English
- Train others
- Pass equipment assessments
- Communicate via two-way radio
- Pass and maintain TSA and SIDA security requirements
- Utilize computer software
- Walk and stand continuously
- Sit, bend, stoop, twist, climb, kneel, or crawl for periods of time
- Reach and stretch overhead
- Demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions
- Carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders
- Work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards
- Work with possible contact with blood and other potentially infectious materials
- Basic computer and radio operation skills
Location
- Austin-Bergstrom International Airport (AUS) and the AUS campus
Work Type
- Full-time
- Shift work
Experience Level
- 2 years of experience related to janitorial services
- 1 year of experience operating janitorial heavy equipment and machinery
Education Level
- Graduation from an accredited high school or equivalent
Salary/Compensations
- $23.13 - $26.26 per hour
Benefits
- Health and welfare benefits
- Generous leave
- Work-life balance programs
- Retirement Security
- Sustainable Transportation Options
- Wellness programs
- On-site fitness centers
- Mental health support
- Professional development and leadership opportunities
About the Company
- Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region.
- As we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States.
- This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.
- At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
- As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
- Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
- Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
- Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Plan for the future with the City of Austin Employees' Retirement System.
- Commute easily with access to public transit and bike-friendly infrastructure.
- Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Advance your skills and expertise with professional development and leadership opportunities.
- Work in innovative and sustainable environments that foster collaboration and inspiration.
- By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Equal Opportunity
- The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
- In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
- City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
