Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Family Dental Group - Jefferson Valley is seeking a Patient Service Representative in Yorktown Heights, New York, to join their clinical team. The role involves providing a high level of patient care and satisfaction within a team-based environment, prioritizing patient comfort and advanced treatments.
Responsibilities
- Acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Requirements
- 1 year experience working in a dental, medical, or other health-care office
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
Skills
- Customer Service
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients
- Post charges and payments
- Checking voicemail
- Maintain a clean and friendly waiting area
Location
- Yorktown Heights, New York
Work Type
- Full time
Experience Level
- 1 year experience
Salary/Compensations
- min$23-max$26 per hour
Benefits
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
About the Company
- Family Dental Group - Jefferson Valley takes pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
- Team-oriented work environment with access to modern dental technology
Equal Opportunity
- We comply with all minimum wage laws as applicable.
- All benefits are subject to potential vesting and eligibility requirements.
- The company is an Equal Employment Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.