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About the Role

We are seeking a Senior Director, Product Strategy and Analysis to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. This role operates at the intersection of strategic advisory and product creation, tackling complex strategic questions, driving annual planning, and developing prototypes. The ideal candidate thrives in a dual role of big-picture thinking and hands-on building.

Responsibilities

Partner with CDX leaders to define business strategies.
Address strategic questions using a consulting-style model.
Lead priority strategic initiatives, such as AI transformation.
Support the organization’s intelligence unit with analytics and assessments.
Set the vision for long-term product innovation and partner with engineering on prototypes.
Lead a team of strategy and product people leaders and individual contributors, focusing on development and talent pipeline.
Establish trusted relationships with key stakeholders to ensure customer satisfaction.
Cultivate a dynamic, customer-centric, and mission-oriented Product culture.
Model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun.

Requirements

Exceptional strategy and strategic problem-solving skills, with a record of answering hard questions in ambiguous areas.
Strong product orientation, including a record of understanding customer needs and delivering results.
Innovation mindset, characterized by a future orientation, ability to set vision, and willingness to push boundaries.
Outstanding people leadership with a collaborative, inspiring, and supportive style.
Exceptional relationship-building skills that result in trusted partnerships at all organizational levels.
Ability to establish credibility with senior leaders and colleagues from different disciplines.
Intellectual curiosity and interest in new technologies, organizational models, and ways of thinking.
Demonstrated ability to employ judgment and experience to make rapid and complex decisions.
Highly effective communication skills (both written and verbal).

Skills

Quantitative analysis
Qualitative analysis
People management
Project management
Product development
Financial modeling
Economic forecasting

Location

Chicago, IL
McLean, VA
New York, NY
Richmond, VA
San Francisco, CA

Work Type

Full-time

Experience Level

Senior
5+ years of experience performing quantitative analysis
5+ years of experience performing qualitative analysis
3+ years of experience performing people management
3+ years of experience performing project management
5+ years of experience in people management
3+ years of experience in product development
3+ years of experience in financial modeling
3+ years of experience in economic forecasting

Education Level

Bachelor's Degree
Masters Degree

Salary/Compensations

Chicago, IL: $245,100 - $279,800
McLean, VA: $269,600 - $307,700
New York, NY: $294,100 - $335,700
Richmond, VA: $245,100 - $279,800
San Francisco, CA: $294,100 - $335,700

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

At Capital One, we are relentless innovators with a proven track record of transforming customers’ experiences and the financial services industry.
We’re delivering best-in-class innovation so that our more than 100 million customers can manage their finances with ease.
We consider ourselves the bank a technology company would build—empowered to use artificial intelligence (from machine learning to generative AI) to transform everyday banking into real-time, intelligent products that help customers improve their financial well-being.
We’re all-in on the cloud and are a leader in the adoption of open source.
We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly.
We’re going boldly where no bank has gone before.
As a founder-led company, we are centered in our mission to help customers succeed.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.