About the Role
The Industry Skills Instructor (Banking) will teach courses in computer applications, banking systems, consumer banking, security industry essentials, and customer service. This role requires expertise in industry-specific skills to prepare learners for entry-level positions at Fortune 100 companies, utilizing a well-established curriculum with an emphasis on experiential learning and hands-on practice in a virtual setting. The instructor will also guide students in professional behavior, build their confidence, and advise them on career goals, acting as a key member of the academic team.
Responsibilities
- Instruct courses in basics of computer applications such as Outlook & Excel, CRM systems, and intro/basic content related to Consumer Banking and Financial Operations for approximately 50-60 students daily, in classes of 25-30.
- Produce and instruct high-quality, student-driven, and project-based classes daily.
- Provide guidance for self-directed learning and one-on-one tutoring outside of class.
- Manage the classroom successfully following the Year Up United contract and behavior-modification model.
- Work with other instructors to refine and document the Industry Skills curricula.
- Identify key competencies for instruction to meet both college-level course requirements and industry-workplace needs.
- Hone assessment tools to measure learning and growth of Year Up United students and to ensure successful transition to corporate internships.
- Ensure that students’ communication abilities and professional skills meet the needs of internship and college partners.
- Coordinate academic team efforts, including collaboration on interdisciplinary projects.
- Provide regular clear student progress updates through weekly assessment grading and Work Based Experience Readiness evaluations.
- Attend and participate in ongoing curriculum planning meetings with Academic team.
- Attend and participate in weekly Academic Team Meetings and periodic Professional Development workshops and trainings.
- Serve as a coach for a small number of current students.
- Join and sometimes facilitate weekly group sessions with students.
- Participate in staff meetings and trainings.
- Participate in professional development activities.
Requirements
- 1-3 years of experience as an educator required.
- 1+ years of experience in finance, client services, or business preferred.
- 1+ years’ experience teaching or working with youth preferred.
- An interest in implementing progressive methodologies and in creating a hands-on, interactive learning environment.
- Experience managing projects with exceptional attention to detail.
- Willingness to teach in the day, evening, or at unconventional times (potentially Saturday) as necessary.
- Strong organizational and time management skills and the ability to work under pressure.
- A desire to collaborate and be part of the learning team.
- Experience with curriculum, syllabus development and lesson planning.
- Experience with student assessment; and a talent to continuously evaluate the curriculum to identify what is working and what improvements can be made.
- A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up United.
- Understanding of the Opportunity Divide and its drivers.
- Commitment to diversity and inclusion.
Skills
- Basics of computer applications, such as MS Outlook & Excel
- Banking systems, such as CRMs, ledger systems, reporting tools, and deposit, loan & credit processing capabilities
- Introductory content in Consumer Banking and Security Industry Essentials certification
- Basics of Customer Service with experiential learning applications
- Foundational content to prepare participants for SIE certification training
- Strong proficiency in Microsoft Office
- Proficiency in customer service techniques, Personal Finance, and/or CRMs
- Proficiency with various Learning Management Systems (i.e. Schoology, Moodle, Sakai), and virtual and online video tools for teaching and learning (i.e. Second Life, Adobe Connect) preferred
Location
- Remote
- Hybrid
Work Type
- Full-time
- Exempt
Experience Level
- 1-3 years of experience as an educator
- 1+ years of experience in finance, client services, or business
- 1+ years’ experience teaching or working with youth
Education Level
- Bachelor’s degree preferred
Salary/Compensations
- $62,000 - $76,000
Benefits
- Comprehensive healthcare options and dental coverage
- 401(k) match for eligible participants
- Three weeks paid vacation in first year of employment
- Four weeks paid vacation after initial year
About the Company
- Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults.
- Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers.
- Year Up United is determined to close the opportunity gap through targeted skills training and connections to livable-wage employment, empowering others to serve and support young adults, and changing systems that perpetuate the opportunity gap.
- Year Up United’s intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship.
- Year Up United has directly served more than 40,000 young adults since its founding in 2000.
- Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.
- Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work.
- Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning.
- We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people.
- The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
Equal Opportunity
- Year Up United embraces diversity and equal opportunity in a serious way.
- All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy.
- We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
- Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities.
- Information received relating to accommodation will be addressed confidentially.
