About the Role
As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Responsibilities
- Inspire and develop a high-performing team in a positive environment.
- Maintain an active presence on the sales floor to guide and motivate.
- Deliver an outstanding experience and prioritize customer satisfaction above tasks.
- Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
- Participate in hiring, onboarding, and training team members.
- Support succession planning and contribute to performance management processes.
- Manage inventory, compliance, and procedures.
- Demonstrate strong organizational, time management, prioritization, and multitasking skills.
- Maintain an appealing environment aligned with presentation standards.
- Optimize product displays to maximize sales and profitability.
- Act quickly in a dynamic environment by proposing creative, tailored solutions.
- Turn challenges into opportunities and contribute to continuous improvement.
- Foster a positive environment that encourages teamwork, collaboration, and employee engagement.
- Lead by example and ensure adherence to the dress code.
- Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
- Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.
Requirements
- 2+ years of experience in team management or supervision in a retail or customer-focused environment.
- Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
- Strong skills in organization, planning, and prioritization.
- Ability to maintain a high level of performance and quality under pressure.
- Proven ability to lead a team toward achieving objectives.
- Solid skills in driving strong sales performance.
- Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
Skills
- Organization
- Planning
- Prioritization
- Time management
- Multitasking
- Visual merchandising
- Problem-solving
- Adaptability
- Teamwork
- Collaboration
- Employee engagement
- Omni-channel
- POS systems
- ERP systems
- ATS systems
- Microsoft Office Suite
Location
- Canadian
Work Type
- Full-time
- Temporary
Experience Level
- 2+ years of experience in team management or supervision
Education Level
- High school diploma
Salary/Compensations
- $41,000 - $48,000
Benefits
- Paid Time Off: Sick days, flexible days, and vacation
- Comprehensive benefits program
- Monthly Bonus
- Career Advancement opportunities
- Tuition Reimbursement
- Up to 70% off on personal purchases in store
- 50% off all RCL brands
- Generous Referral Policy
About the Company
- PENN. Penningtons is the premier Canadian destination for plus-size fashion.
- Champions of body acceptance and size inclusivity.
- Dedicated partners and advocates for customers.
- Empower women to be fearless and embrace fashion as a form of self-celebration.
- RCL - Reitmans Canada Limited has been a proudly Canadian company since its founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.
Equal Opportunity
- Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
- If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process.
- All information provided will be kept confidential and used solely to support an accessible candidate's experience.
