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About the Role

Provide comprehensive executive-level support and play a key role in the effective day-to-day operations of the Solutions Group, which encompasses Strategy Solutions, Business Development Solutions, Proposal Solutions, Communications Solutions, and Corporate Quality Management Solutions.

Responsibilities

• Provide comprehensive administrative and operational support to the executive by managing a broad range of responsibilities and independently developing and implementing processes to facilitate project management and information flow.
• Conduct market research and gather relevant information, prepare concise summaries, analyses, and reports to support strategic decision-making.
• Serve as a liaison between the executive, internal teams, and external partners.
• Support Proposal Solutions activities, including the production, packaging, distribution, and delivery of proposal responses; administration of internal proposal customer surveys; and coordination of meetings and related logistics.
• Support Quality Management Solutions (QMS) initiatives, including activities associated with ISO 9001:2015 certification, annual employee, client, collaborator, and Board of Directors surveys, as well as employee engagement and focus group programs.
• Support Communications Solutions initiatives, including the development and coordination of IPRO publications, outreach and promotional materials, educational resources, press releases, website content, trade show participation, and social media activities.
• Coordinate training registrations for both off-site and in-house courses sponsored by the Solutions group and the maintenance of comprehensive training records.
• Provide support for special projects and organizational initiatives.
• Monitor and assist in the triage and management of communications received through corporate email accounts, including IPRO Info and CMS IDR mailboxes.
• Serve as the primary backup to the Special Assistant to the Chief Executive Officer (CEO), providing support to the Executive Group as required.

Requirements

• Excellect organizational and time management skills with the ability to manage multiple priorities, meet deadlines, and maintain strong attention to detail.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and support executive-level activities with minimal oversight.
• Professional and adaptable when working with internal and external stakeholders.
• Strong verbal and written communication skills, with the ability to communicate effectively across all levels of the organization.
• Strong interpersonal skills and the ability to represent the team professionally.
• Demonstrated ability to work independently and exercise sound judgment in managing day-to-day responsibilities with minimal supervision.

Skills

• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint, Outlook, and Teams.
• Experience with Smartsheet, Salesforce, ADP, DocuSign, and Adobe Sign is preferred.

Experience Level

• Four (4) years of experience supporting a senior-level executives required.

Education Level

• Bachelor’s degree in Business Administration or a related field required.

Salary/Compensations

• $85,000.00 to $95,000.00

About the Company

• IPRO is an Equal Opportunity Employer.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.