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About the Role

Provide intensive case management services to residents and develop creative programs that support them in successfully maintaining housing, accessing mental and primary health care, financial management, education and employment services. Provide holistic case management and foster a positive sense of community in a permanent supportive housing community for single adults.

Responsibilities

• Conduct intensive case management and care coordination to increase residents’ access to and engagement in mental and primary health care, substance use treatment, financial management, and overall self-sufficiency through an interdisciplinary team approach.
• Work closely with partner agencies and the larger Resident Services team to increase residents’ housing retention, income stability, health and wellness, and social connectedness.
• Effectively assess and diffuse crisis situations by using de-escalation techniques, calling proper authorities in the event of an emergency, and thoroughly communicating and documenting incidents and outcomes.
• Develop creative strategies to build relationships with residents, providing assertive outreach to determine areas of need, increase residents’ participation in their treatment, and connect residents to appropriate resources.
• Develop voluntary groups, classes, outings, and unique learning opportunities that encourage positivity, growth, community connectedness and socialization opportunities for residents.
• Collaborate with Property Management following a blended management model.
• Meet routinely with Property Management staff to determine enforcement and amendments of policies, cooperatively discuss how to manage difficult situations with residents, and make joint decisions to support the safety and well-being of the community.
• Document delivered services in accordance with grant requirements and FC documentation systems.
• Submit documentation by established target dates to appropriate personnel when applicable.

Requirements

• At least one year of experience in providing intensive case management services to adults experiencing homelessness, exiting homelessness, or at risk of homelessness required.
• At least one year of experience in mental health/substance use and crisis intervention required.
• Ability to work independently, problem solve, think critically and independently and effectively communicate with people from diverse backgrounds required.
• Must have strong interpersonal skills, good organizational methods and be skillful at multitasking.
• Able to proactively form warm, professional relationships with residents by demonstrating respect, kindness, and availability, as well as a person-centered, strengths-based orientation in case management.

Skills

• Spanish or ASL proficiency helpful.

Location

• office setting

Work Type

• full-time

Experience Level

• At least one year of experience

Education Level

• Master of Social Work Degree (or related field) recommended.

Salary/Compensations

• $53,000 – 57,000/annually

Benefits

• Employer paid health benefits
• 401(k) investment opportunity
• Employee Assistance Program
• Paid vacation
• Holiday
• Sick time

About the Company

• Foundation Communities provides an excellent benefits package.
• As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.