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About the Role
Adyen is seeking a Senior People Operations & Transformation Partner to join the Global HR Innovations Team to support the company's international growth. The role focuses on developing, managing, and retaining talent by ensuring a seamless, consistent, and scalable employee experience throughout the employee lifecycle. This position requires a blend of operational experience, HR systems fluency, and change leadership skills.
Responsibilities
- Proactively review, analyze, and map complex people processes, identify bottlenecks and system utilization gaps to design and implement simple, automated, and scalable solutions.
- Standardize and document People Operations policies, procedures, and workflows company-wide to ensure compliance, consistency, and readiness for future growth.
- Utilize data to measure operational performance, propose and execute changes based on clear business cases and ROI for efficiency.
- Evaluate new HR technology and partner with People Analytics and Technology to drive innovation through data and systems enhancing operational clarity, automation and scalability.
- Establish process governance standards, ensuring accuracy, security, and integrity across all people processes and systems.
- Act as an escalation point for complex HR process inquiries, providing expert troubleshooting and root cause analysis to resolve systemic issues.
- Act as the process expert defining the requirements for system changes (HRIS, ATS) needed to support improved operational workflows.
- Execute necessary configuration changes within the core HRIS (e.g., setting up new workflows, updating custom fields, process validation) to support process improvements.
- Execute and support the implementation of operational frameworks that drive efficiency and maintain a strong employee experience.
Requirements
- 8+ years of experience managing or scaling HR operations, with expertise in utilizing data and systems to enhance and scale processes.
- Experience with HRIS systems (e.g., Workday, Greenhouse), to optimize global people operations.
- Ability to manage complex, end-to-end projects with cross-functional dependencies.
- Ability to break down processes, identify solutions where possible, and translate business needs into technical system requirements.
- Ability to communicate operational concepts clearly to technical teams and drive consensus with non-technical business partners.
- Curious, innovative mindset with the ability to challenge existing processes and bring forward scalable, employee centric solutions.
- Experience at a fast-paced, high growth, global company.
- Comfortable working across multiple time zones, cultures and asynchronously.
Skills
- HRIS systems (e.g., Workday, Greenhouse)
- Data analysis
- Process redesign
- Organizational change management
- Project management
- HR technology evaluation
- System configuration (HRIS)
- Troubleshooting
- Root cause analysis
- Communication
Location
- San Francisco
Work Type
- Hybrid (office-first, at least 3 days a week in-office)
Experience Level
- Senior
Salary/Compensations
- $160,000 - $200,000
Benefits
- Equity (RSUs)
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
About the Company
- Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, serving as a financial technology platform.
- Adyen fosters an environment with opportunities for employees to succeed, supported by a culture that enables career ownership.
- The company is driven by motivated individuals who tackle unique technical challenges at scale and solve them as a team, delivering innovative and ethical solutions.
- Adyen's unique company culture attracts smart, initiative-taking individuals who contribute to its fast growth.
- The company believes in giving people freedom, opportunity, and ownership over their work to reach their utmost potential.
Equal Opportunity
- Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.
- We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen.
- If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply.