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About the Role

The Medical Receptionist (Patient Services Coordinator) greets patients, manages check-ins, collects insurance and payment information, provides necessary forms, and schedules appointments. This role is crucial for our new clinics opening in September, requiring travel to locations in The Bronx, Upper East Side, Upper West Side, Lower Manhattan, and Brooklyn.

Responsibilities

• Greet patients upon arrival, sign them in, and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms, as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on provided schedule guidelines.
• Maintain hard copy patient records as well as the files stored in our EMR system.
• Audit schedule to ensure patient insurance eligibility.
• Provide patients with support and guidance as needed.
• Demonstrate and promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
• Demonstrate behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations.
• Other duties as assigned.

Requirements

• High school diploma/GED required (Associate degree preferred).
• 2+ years’ experience in a medical setting in customer service.
• Bilingual in English and Spanish is preferred.
• Familiarity with ECW a plus.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem solving skills, as well as interpersonal skills.
• Familiarity with Microsoft Office and desktop publishing software.

Skills

• Customer service
• Medical setting experience
• Bilingual in English and Spanish
• ECW familiarity
• Fast-paced environment handling
• Prioritization
• Communication skills
• Problem solving skills
• Interpersonal skills
• Microsoft Office proficiency
• Desktop publishing software proficiency

Location

• The Bronx
• Upper East Side
• Upper West Side
• Lower Manhattan
• Brooklyn

Work Type

• Travel required

Experience Level

• 2+ years experience

Education Level

• High school diploma/GED
• Associate degree preferred

Salary/Compensations

• $23—$23 USD

Benefits

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• 401K plan match
• Life insurance (100% company paid)
• PTO and paid holidays

About the Company

• United Vein & Vascular Centers is a life-changing healthcare innovator rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care.
• We offer a supportive culture driven by a deep commitment to the success of our patients and our teams.
• We invest in our employees by offering a competitive compensation package, outstanding work-life balance, health, vision, and dental benefits, 401K plan match, company-paid life insurance, PTO, and paid holidays.
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.
• UVVC is a leading provider of comprehensive vein and vascular care with over 60 clinics across Arizona, Illinois, Colorado, Florida, Georgia, Texas, and expanding.
• Our mission is to revolutionize vascular care by delivering an all-inclusive clinic experience that addresses every aspect of lower extremity vein, vascular, and wound conditions.
• United Vein & Vascular Centers (UVVC) is distinguished by its innovative approach to diagnosing and treating a variety of vascular conditions that affect the pelvis and lower extremities.
• With a team of committed specialists, cutting-edge medical technology, and a patient-centric approach that emphasizes minimally invasive procedures, UVVC ensures superior care and optimal outcomes for its patients.