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About the Role
The Care Monitor works closely with onsite staff, providing support and monitoring of the site to ensure a safe environment for staff and residents. This role reports to the House Manager and includes a paid lunch period.
Responsibilities
- Refer operational, security, or client issues, including de-escalation needs, to the Site Manager.
- Assist House Managers with client needs, such as delivering toiletries, towels, linens, and escorting clients to their rooms.
- Engage participants to help orient them to the hotel site.
- Deliver meals to participants' room doors.
- Support monitoring the site and reporting violations of hotel/motel rules and regulations.
- Prepare participant rooms for occupancy by applying mattress covers, pillow covers, and stocking supplies.
- Assist with setting up participant intake tables.
- Perform light-duty cleaning and sanitation duties in common areas utilized by staff.
- Perform other duties as assigned to support site management.
- Be flexible and willing to perform other tasks as assigned.
Requirements
- Understanding of substance use and harm reduction strategies preferred.
- Ability to work well with diverse staff and clientele, considering cultural, language, sexual identity, gender, and other diversity factors.
- Ability to work successfully both independently and cooperatively.
- Ability to speak, read, and write clearly in English.
- Ability to complete tasks efficiently in an environment with background noise and interruptions.
- Maintain record keeping and confidentiality of all information.
- Demonstrate a strong understanding of the city and state political and community service environment.
- Previous government relations, non-profit, and grassroots organizing experience strongly preferred.
- Non-profit experience working in local or state government preferred.
- Standard office setting with occasional travel for site visits, meetings, and conferences.
- May require occasional evening and weekend work.
- At least two COVID-19 vaccinations preferred.
- Regular and reliable job attendance.
- Valid California’s Driver’s License if duties require.
- Effective verbal and written communication skills.
- Exhibit respect and understanding of others to maintain professional relationships.
- Use independent judgment to evaluate options and make sound decisions.
- Live Scan fingerprinting, TB clearance, and other medical vaccinations may be required.
- Candidates will be subject to a comprehensive background check clearance.
Skills
- Substance use and harm reduction strategies
- Working with diverse populations
- Independent and cooperative work
- Clear English communication (speaking, reading, writing)
- Task completion in noisy environments
- Record keeping
- Confidentiality
- Understanding of city and state political/community service environment
- Government relations
- Non-profit experience
- Grassroots organizing
- Verbal communication
- Written communication
- Respectful interaction
- Independent judgment
Location
- Bayview
- San Francisco
Work Type
- Shift-based
- Hybrid schedules available for certain positions
Experience Level
- Previous government relations, non-profit, and grassroots organizing experience strongly preferred.
- Non-profit experience working in local or state government preferred.
Benefits
- Medical
- Dental
- Life
- Vision
- 403(b) Retirement Plan
- Paid Time Off (PTO)
- 17 Employer-paid holidays
- Employee Assistance Programs (EAPs)
- Opportunities for training, workshops, or skills development
- Time off for new parents (maternity, paternity, adoption)
- Voting Time Off (VTO)
About the Company
- Bayview Hunters Point Foundation has been at the heart of social justice for over 50 years, providing support services for predominantly low-income people of color in the Bayview and throughout San Francisco.
- Our mission is to build a community that is empowered, clean, safe, and healthy.
- We are focused on multidisciplinary, community-informed support for our clients, addressing the root causes of unemployment and homelessness, and advocating for the basic human rights of food, health, economic and housing security.
- BVHPF’s nearly 200 employees serve over 5,000 disadvantaged clients each year.
- Programs include mental health counseling for youth and adults, school-based mental health services, substance abuse counseling and methadone treatment, family transitional and supportive housing, rapid rehousing and flex pool housing programs, case management services, and the Bayview SAFE Navigation Center.
- These programs are funded through nearly 20 contracts with the City & County of San Francisco, and are monitored and regulated by several authorities, including CCSF and the State and Federal government.
Equal Opportunity
- Bayview Hunters Point Foundation is a welcoming space for all, regardless of race, gender, sexuality, country of origin, religion, or ability.
- Candidates from a diversity of backgrounds are strongly encouraged to apply.
- Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer.