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About the Role

The Care Monitor works closely with onsite staff, providing support and monitoring of the site to ensure a safe environment for staff and residents. The schedule for this position is shift-based, with shifts potentially changing as needed to meet operational needs.

Responsibilities

• Refer any operational, security or client issues, including de-escalation needs, to the Site Manager.
• Assist Site Managers with client needs, including delivering toiletries, towels, linens, and other items as needed, and escorting cleared (asymptomatic) clients to their rooms.
• Engage participants to help orient them to the hotel site.
• Deliver meals to participants’ room doors.
• Support monitoring the site and reporting violations of hotel/motel rules and regulations.
• Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.).
• Assist with setting up participant intake tables.
• Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff.
• May be given other duties in support of the site management.
• Flexible and willing to perform other tasks as assigned.

Requirements

• Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.
• Ability to work successfully both independently and cooperatively.
• Ability to speak, read, and write clearly in English.
• Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.
• Record keeping and confidentiality.
• All information seen/heard at an emergency housing site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.
• Sign in and out daily.
• Complete the Activity Log form for every shift.
• Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.).
• Standard office setting with occasional travel for site visits, meetings, and conferences.
• May require occasional evening and weekend work to meet deadlines or attend events.
• At least two COVID-19 vaccinations (preferred).
• Regular and reliable job attendance.
• Valid California’s Driver’s License (if duties require).
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgment in evaluation options to make sound decisions.
• Live Scan fingerprinting, TB clearance and other medical vaccinations may be required.
• All candidates selected for this position will be subject to a comprehensive background check clearance.

Skills

• Understanding of substance use and harm reduction strategies preferred
• Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.
• Non-profit experience working in local or state government is preferred.

Location

• San Francisco

Work Type

• Shift-based
• Hybrid schedules available for certain positions

Salary/Compensations

• $24.00 Hourly

Benefits

• Generous benefits package
• Medical, Dental, Life and Vision, with varying levels of plans to choose from.
• 403(b) Retirement Plan.
• Paid Time Off (PTO): Including vacation days and sick leave.
• Holidays: 14 Employer-paid holidays.
• Employee Assistance Programs (EAPs): Offering counseling, support services, and resources for personal or work-related issues.
• Opportunities for training, workshops, or skills development.
• Time off for new parents, including maternity, paternity, and adoption.
• Voting Time Off (VTO): Allowing employees to take paid time off to vote.?

About the Company

• Bayview Hunters Point Foundation has been at the heart of social justice for over 50 years, providing support services for predominantly low-income people of color in the Bayview and throughout San Francisco.
• Our mission is to build a community that is empowered, clean, safe, and healthy.
• We are focused on multidisciplinary, community-informed support for our clients, addressing the root causes of unemployment and homelessness, and advocating for the basic human rights of food, health, economic and housing security.
• Today, BVHPF’s nearly 200 employees serve over 5,000 disadvantaged clients each year.
• These programs are funded through nearly 20 contracts with the City & County of San Francisco, and are monitored and regulated by several authorities, including CCSF and the State and Federal government.

Equal Opportunity

• Bayview Hunters Point Foundation is a welcoming space for all, regardless of race, gender, sexuality, country of origin, religion, or ability. Candidates from a diversity of backgrounds are strongly encouraged to apply. Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer.