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About the Role

The Employee Relations Specialist will be an integral part of the Human Resources Department, serving as a trusted HR partner responsible for fostering a positive, inclusive, and legally compliant employee experience across the institution. This role leverages a strong HR Generalist background to provide employee relations guidance, support performance management processes, conduct workplace investigations, administer HR programs, and partner with managers to strengthen organizational culture.

Responsibilities

Serve as the primary HR resource for employee relations matters, including workplace concerns, conflict resolution, policy interpretation, and manager consultation.
Conduct impartial investigations into employee complaints, misconduct allegations, and policy violations, and prepare related documentation and recommendations.
Coach managers on employee performance, attendance, conduct, corrective action, and performance improvement plans.
Partner with leaders to address workplace issues proactively and promote a positive, respectful, and inclusive work environment.
Interpret and apply HR policies, employment laws, and regulatory requirements; recommend policy updates and best practices.
Develop and deliver employee engagement, training, and professional development initiatives that support organizational culture and retention.
Prepare HR metrics, reports, and analysis related to employee relations trends, workforce planning, and organizational effectiveness.
Ability to interact in-person with colleagues.
Use common office tools and machines (computer, phone).
Ability to traverse throughout the office and building(s) both inside and outside of the museum and visit different levels of the building.
Ability to carry/transport materials weighing up to 20 pounds.

Requirements

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.
5-7 years of progressive HR experience.
Minimum 3 years of employee relations experience.
Demonstrated experience conducting workplace investigations.
Strong knowledge of employment laws and HR best practices.
Excellent interpersonal, conflict-resolution, and communication skills.
Ability to manage highly sensitive and confidential information.
Proficiency with HRIS systems and Microsoft Office Suite.
Experience within a museum, cultural institution, higher education, or nonprofit environment.
Bilingual skills: English/Spanish helpful.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Skills

HR Generalist background
Employee relations guidance
Performance management processes
Workplace investigations
HR program administration
Organizational culture strengthening
Interpersonal skills
Conflict-resolution skills
Communication skills
Managing sensitive and confidential information
HRIS systems proficiency
Microsoft Office Suite proficiency

Location

70th Street

Work Type

Full-time
Exempt
Onsite

Experience Level

5-7 years of progressive HR experience
Minimum 3 years of employee relations experience

Education Level

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification

Salary/Compensations

$90,000 - $100,000

Benefits

14 paid holidays (including federal holidays, Juneteenth, Election Day, and four floating holidays)
Accrual of up to 12 sick days and 15 vacation days in the first year, increasing to 25 vacation days in subsequent years
Paid family leave (including bereavement and family leave)
Health, Dental, and Vision insurance (employer-sponsored plans with employee contribution based on income and coverage)
Short and Long Term Disability and Life Insurance (fully covered by the Frick, life insurance up to three times annual salary)
Retirement plans (Tax Deferred Savings Plan – 403(b) and a defined benefit pension plan)
Retiree health benefits
Wellness Programs (Employee Assistance Plan, discount on Citi Bike memberships, discount on bike helmets)
Discounted transit benefit
Flexible spending accounts for health, dependent care, and commuting costs

About the Company

Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts.
The collection originated with Henry Clay Frick (1849–1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment.
The institution’s holdings—which encompass masterworks from the Renaissance through the nineteenth century—have grown over the decades, more than doubling in size since the opening of the museum in 1935.
A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum’s founder.
Recognized as one of the world’s top art history research centers, it has served students, scholars, and members of the public free of charge for generations.
The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street.
In addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces.
The Museum and Art Research Library reopened to the public in April 2025.
At The Frick Collection, we pride ourselves on promoting an open and welcoming workplace culture that supports work-life balance.
The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world’s finest works of art.

Equal Opportunity

The Frick Collection provides equal opportunity to all employees and applicants for employment without regard to personal characteristics such as race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or other characteristics protected by law.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.