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About the Role
APOLLO is seeking a client-centric Insurance Advisor to join their growing team. This role offers a growth and service-oriented professional the opportunity to make a significant impact alongside a dynamic team committed to innovation and shaping the future of the insurance industry. No cold calling or prospecting is required.
Responsibilities
- Assist prospective insurance clients provided by APOLLO.
- Assess client needs to advise on coverage requirements.
- Engage with prospective clients to convert insurance requests into customers.
- Offer continuous support from information gathering, quote, to bind for a seamless client experience.
- Recommend operational improvements to enhance customer experience.
- Provide feedback and insights to enhance product offerings.
- Service APOLLO’s book of business and provide top-notch customer service via live-chat, email, and phone.
- Ensure clients understand policy coverage and exclusions through clear communication.
- Maintain the current customer base by delivering exceptional service with a strong sense of ownership.
- Report new claims and guide clients through the claims process with empathy.
- Demonstrate a thorough understanding of APOLLO products and assist clients with inquiries.
- Perform other duties as assigned.
Requirements
- 1+ years of experience in a Broker/Advisor role.
- RIBO License required.
- Experience with personal lines insurance products and claims process.
- Passion for Sales & Customer Service.
- Excellent written and verbal communication skills.
- Attention to detail and flexibility in managing multiple clients.
- Independent, self-motivated, ambitious, and competitive individual.
- Ability to thrive in a fast-paced environment.
- Successful candidates will be required to go through a background check process including references, employment verification, and a criminal record check.
Skills
- Sales
- Customer Service
- Communication
- Attention to detail
- Flexibility
- Independence
- Self-motivation
- Ambition
- Competitiveness
Location
- Canada
Work Type
- Full-time
- Hybrid
Experience Level
- 1+ years
Salary/Compensations
- $50,000-$55,000 CAD
Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities
- Ongoing learning
- Collaborative, people-first culture
- Accessible leadership
- Meaningful work with global reach and local impact
- Eligible for commission
About the Company
- APOLLO is Canada’s leading insurtech, launched in 2019.
- The platform provides comprehensive and cost-effective tenant and small business insurance.
- APOLLO replaces the traditional paper-based insurance buying process with a simple digital ecommerce experience.
- The company is a team of empowered and motivated individuals committed to disrupting the global insurance industry.
- APOLLO has received multiple awards and recognition, including Insurance Business Canada’s 5-Star MGA 2025, Prestige Awards Insurance Provider of the Year 2025, Proptech30 2025, Insurance Business Canada’s 5-Star Claims 2024, Insurance Business Canada’s Top Insurance Employer 2022 & 2021, Digital Innovator of the Year 2022, Insurance-Canada.ca’s 2021 Technology Award, and LinkedIn’s Top Startups 2021.
- APOLLO values include Courage, Adventure, Integrity, Candor, and Desire.
- APOLLO believes in a team approach where all members have equal opportunity to voice ideas.
Equal Opportunity
- APOLLO is an equal opportunity employer.
- APOLLO celebrates and embraces a diverse, inclusive work environment and welcomes members of all backgrounds and perspectives to apply.
- APOLLO is committed to developing and maintaining a culture rooted in its core values, that is supportive and respectful of all backgrounds and perspectives.
- APOLLO is committed to providing an accommodating recruitment process. If accommodation is required, candidates can email careers@apollocover.com.