About the Role
Wattpad is seeking an HR Generalist to shape the employee experience from onboarding through every milestone. This role involves curating welcoming moments and building the operational HR foundation for the team. The ideal candidate is enthusiastic about creating memorable employee moments and developing a well-rounded HR skill set, taking initiative and an employee-focused approach.
Responsibilities
- Serve as the first point of contact for managers and employees regarding all aspects of employment and the employee lifecycle.
- Manage HR processes and interpret HR policies, ensuring a clear and consistent approach.
- Lead the employee experience by drafting communications, coordinating events, and administering calendars.
- Manage the onboarding experience, including orientation sessions, first-week programming, and check-ins.
- Manage the off-boarding experience, including all HR processes and conducting exit interviews.
- Manage and administer employee leaves, accommodations, and initial employee relations inquiries.
- Support cyclical People processes (performance reviews, engagement surveys, compliance tasks) with scheduling, tracking, and reporting.
Requirements
- 2-4 years of experience in HR, people operations, employee experience or talent acquisition.
- Ability to communicate in a confidential and clear manner with employees and managers.
- Experience with an HRIS (e.g, ADP Workforce Now, BambooHR).
- Strong written communication skills: ability to write a crisp, warm employee announcement without heavy editing.
- Organized and reliable: ability to juggle multiple programs, deadlines, and budgets without letting things slip.
- Strong attention to detail and follow-through.
- Experience working in a fast-paced, high-growth environment.
- Discretion and good judgment with confidential information.
Skills
- HRIS
- Written communication
- Organization
- Attention to detail
- Program management
- Budget management
- Vendor management
- Immigration processes (LMIAs, work permits)
- Employment standards
- HR policy interpretation
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 2-4 years
Education Level
- Working toward CHRP designation or equivalent
Salary/Compensations
- $70,000 - $85,000 a year
Benefits
- Career development, mentorship, and learning support
- Top industry health benefits, including vision and dental
- Health/wellness account
- RRSP Contributions (Canada)
- 401K Contributions (USA)
- Generous vacation
- Maternity/Parental leave top-up program
- Corporate discount for gym memberships
- Work from almost anywhere in the world for part of the year
- Winter break shutdown
About the Company
- Wattpad's vision is to entertain and connect the world through stories.
- A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans.
- Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats.
- Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms.
- Entrepreneurs and Do-ers.
- Our mission is to use the power of community and technology to unleash the full potential of stories to the world.
- We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.
- We are obsessed with our users, solving complex problems and maximizing flow, learning constantly, building the next great storytelling product, finding the greatest stories ever told, dogs (and cats), coffee, and good snacks.
- We work autonomously, collaboratively, respectfully, balancing with work, family, and play.
Equal Opportunity
- Wattpad is an equal opportunity employer. We do not discriminate.
- Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- We are committed to fostering a global team that reflects the diversity of the Wattpad community.
- We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.
- Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways.
