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About the Role

The Safe Options Support (SOS) Care Manager will be a key member of a collaborative, multi-disciplinary team seeking to engage the unhoused population of Monroe County. The team's mission is to ensure the greatest level of independence and well-being for homeless and unstably housed individuals using the Critical Time Intervention model of care.

Responsibilities

• Outreach and build relationships with displaced and unhoused persons, meeting participants at known locations and settings.
• Make referrals to necessary care and support services utilizing warm handoffs.
• Work closely with existing care teams of individuals being served.
• Monitor engagement in services and housing stability through continued connection.
• Administer assessments related to mental health, addiction, and social determinants of health.
• Perform crisis management and safety planning using the Columbia Protocol and other best practices.
• Complete all required documentation in accordance with program standards.

Requirements

• Bachelor’s degree or higher, preferably in psychology, social work, sociology, or related field, or be a New York State Licensed Practical Nurse (LPN).
• Past case management work experience will be considered in lieu of a Bachelor's degree.
• Experience providing advocacy with homeless and/or precariously housed populations preferred but not required.
• Experience as a provider and/or recipient of behavioral health, substance use, and/or homeless services.
• Knowledge of homeless resources within the community.
• Knowledge of treatment, rehabilitation, and community support programs.
• Knowledge of community-based organizations and opportunities for continuing wellness development.
• Knowledge of Intentional Peer Support models, best practices, and methods of implementation.
• Awareness of personal and systemic issues that hinder access to care.
• Bi-lingual in Spanish and English preferred.

Skills

• Ability to understand, support, and operate from a strength-based approach.
• Professionalism in all settings.
• Ability to build relationships and collaborate with other service providers.
• Ability to solve complex problems using creative solutions.
• Act consistently in a manner that demonstrates dignity and respect for participants.
• Ability to de-escalate participants in times of crisis.
• Respect for and high level of comfort around people experiencing psychiatric crises.
• Ability to utilize critical thinking, problem-solving, and de-escalation skills.

Location

• Monroe County, NY

Work Type

• Full-Time

Education Level

• Bachelor's degree or higher
• New York State Licensed Practical Nurse (LPN)

Salary/Compensations

• $23.12 per hour

Benefits

• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

About the Company

• Liberty Resources is committed to building a diverse workforce that values contributions of all team members and works to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve.

Equal Opportunity

• Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
• Liberty Resources offers equal employment.