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About the Role

The Ward/Staffing Clerk reports to the Director of Care and is expected to assist with all the day-to-day facility-wide and nursing administrative functions as directed by the Director of Care.

Responsibilities

• Assists in the production and distribution of nursing department communications.
• Responsible for word processing of all correspondence for the Nursing Department and Executive Director.
• Updates policy and procedures manuals.
• Organizes awards for years of service, educational achievement, and excellent attendance.
• Maintains open communication at all levels.
• Assists with the completion of the annual budget for the nursing department.
• Assists with the completion of variance reporting for staffing hours.
• Orders equipment, supplies, and stationery for the nursing department and administration.
• Ensures appropriate staffing patterns, effective utilization of team members, and materials management.
• Follows absenteeism control programs and maintains attendance/absenteeism reports.
• Communicates recurrent absenteeism to the Director of Care.
• Responsible for recording and tracking agency utilization and billing.
• Maintains care records that emphasize and can be measured as delivering a person-centered approach daily.
• Demonstrates knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
• Manages all vacant schedules due to employee absences.
• Assigns employees work schedules and maintains staffing schedules for the nursing department using the Scheduling System.
• Uses staff schedule care system to ensure team member coverage for unfilled shifts.
• Completes and maintains scheduling and payroll for all nursing personnel.
• Books agency personnel as directed.
• Provides leadership and supervision to reception employees if applicable.
• Sets the vision, goals, and objectives for the department in collaboration with team members and in line with the overall Home's vision and strategic directions.
• Motivates team members and establishes incentive programs that recognize excellent performance.
• Submits documentation and reports to the Executive Director and/or Director of Care as requested.
• Participates in facility-wide quality improvement activities.
• Maintains records management.
• Performs any other tasks as assigned.

Requirements

• High School graduate or G.E.D. with courses in typing and mathematics.
• Nursing background is an asset.
• Working knowledge and high comfort level using computer hardware and software programs.
• Expedient data entry skills.
• Ability to work in a fast-paced environment with changing priorities.
• Exceptional time management skills.
• Ability to perform well under pressure with tight deadlines.
• Sense of responsibility, integrity, and confidentiality.
• On the job training in business office procedures in this facility.
• Must be well-groomed, patient, courteous, tactful, and pleasant.
• Ability to be non-judgemental towards others.
• Ability to have meaningful engagements with others.
• Must have the ability to cooperate with other personnel.
• Must be level-headed and calm in emergencies.
• Second language is an asset.
• Must have a clear vulnerable sector screen (no older than 6 months).
• TB test results less than 6 months old.
• Must be able to provide three supervisory references.

Skills

• Typing
• Mathematics
• Computer hardware and software proficiency
• Data entry
• Time management
• Working under pressure
• Working with tight deadlines
• Confidentiality
• Interpersonal communication
• Cooperation
• Emergency response
• Scheduling System usage

Location

• Facility-wide

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• $19/hour

Benefits

• Competitive wages
• Employee perks
• Support for personal and professional growth

About the Company

• Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.
• We are committed to nurturing a culture of kindness that flourishes within our team.
• Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

Equal Opportunity

• We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons.
• Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process.
• Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.