Administrative Assistant, Retail Customer Care at Apple | Austin, TX, US | Rezi

Administrative Assistant, Retail Customer Care at Apple

Administrative Assistant, Retail Customer Care

Apple · Austin, TX, US

1 weeks ago

Administrative Assistant, Retail Customer Care

Apple · Austin, TX, US

11 days ago
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About the Role

As an Administrative Assistant within Apple Store Online, you'll serve as a trusted partner to leaders on the Quality and Commercial Programs teams. You'll play a central role connecting teams and managing key information that keeps our organization running smoothly. The goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are.

Responsibilities

  • Anticipate leaders' needs and solve problems before they arise.
  • Bring strong organizational skills and strategic thinking to support priorities.
  • Collaborate closely with the ASO Administrative Assistant team, working across Retail and Apple to deliver seamless support.
  • Manage calendars and prioritize tasks.
  • Plan events.
  • Handle travel logistics.
  • Process expense reports.
  • Manage projects.
  • Draft written communications.
  • Deliver verbal updates to leadership and cross-functional teams.
  • Organize schedules and competing priorities.
  • Solve ambiguous problems with curiosity and creativity.
  • Handle confidential matters with discretion.
  • Maintain composure under pressure.
  • Collaborate across time zones in a matrixed organization.

Requirements

  • 3+ years of experience providing administrative support to senior leaders or executives.
  • Experience providing high-level administrative support to executives in a dynamic, fast-paced environment.
  • Keen attention to detail in communications and updates.

Skills

  • Organizational skills
  • Strategic thinking
  • Collaboration
  • Calendar management
  • Prioritization
  • Event planning
  • Travel logistics
  • Expense reporting
  • Project management
  • Written communication
  • Verbal communication
  • Attention to detail
  • Initiative
  • Building trust
  • Problem-solving
  • Curiosity
  • Creativity
  • Solutions-oriented approach
  • Discretion
  • Composure
  • Interpersonal skills
  • Negotiation
  • Proficiency with Apple software and productivity tools (e.g., Keynote, Numbers, Calendar)

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 3+ years
  • 5+ years

About the Company

  • Apple doesn’t just create products — they build the kind of wonder that’s revolutionized entire industries.
  • The diversity of people and their ideas inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
  • At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
  • The Apple Store Online (ASO) team is responsible for Apple’s largest store.

Equal Opportunity

  • Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.