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About the Role
Acrisure is seeking a Senior Claims Consultant with Transportation experience to join our growing team. This role serves as a strategic partner and risk advisor, analyzing claims data to shape client policies and procedures for improved risk management.
Responsibilities
- Functions as subject matter expert for claims management, risk clarity, and advisory services.
- Facilitates risk management policy changes for pre & post loss processes.
- Conducts face to face client claim reviews and quarterly strategy meetings.
- Designs and implements claims specific training as needed.
- Responsible for the overall oversight of claims processing, management and prevention for clients.
- Acts as liaison between insurance company and insured in responding to inquiries.
- Acts as a mediator when disagreements arise, providing follow-up with both company and insured.
- Proactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims.
- Serves as the expert to service teams and clients on claims related topics through training initiatives and publications.
- Responds to customer telephone calls and office visits in a timely and professional manner.
- Maintains strict confidentiality and upholds applicable laws at all times.
- Develops and maintains a positive working relationship with team members and clients.
- Corresponds with clients, prospects, and others in a professional manner.
- Works to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement.
Requirements
- Willingness to participate in self-development or technical classes.
- Strong organizational and workflow management skills.
- Must be comfortable in an electronic environment with strong computer skills.
- Strong working knowledge of Microsoft Office Products.
- Excellent verbal and written communication skills.
- Excellent people skills and ability to work well in a team environment.
Skills
- Claims management
- Risk clarity
- Advisory services
- Risk management policy changes
- Claims processing
- Claims management
- Claims prevention
- Microsoft Office Products
Location
- On-site
Work Type
- On-site
Experience Level
- Senior
- Minimum 7 years' claims processing/analysis/advisement experience preferred
- Large Transportation claims background is critical
Education Level
- Bachelor’s degree in business or related field of study or equivalent relevant experience
Salary/Compensations
- $90,000 - $110,000
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) options
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
About the Company
- A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward.
- Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
- In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries.
- Acrisure was built on entrepreneurial spirit.
- Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
- At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.
- Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Equal Opportunity
- Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
- Applicants may request reasonable accommodation by contacting leaves@acrisure.com.