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About the Role

Global Industrial Company (NYSE: GIC) is a leading distributor of industrial-strength equipment and supplies. We help customers keep their operations running by delivering the right products when they need them—because We Can Supply That™.

Responsibilities

• Conduct routine audits of onsite search results, keyword performance, and search behavior.
• Identify and resolve search relevance issues.
• Maintain search rules, redirects, synonyms, and keyword mappings.
• Perform ongoing QA testing.
• Curate search results and ranking strategies.
• Create and maintain vendor landing pages and custom search results pages.
• Support new product launches and promotional events.
• Support taxonomy, category, and navigation updates.
• Validate attributes, metadata, and catalog content.
• Escalate and coordinate resolution of data quality issues.
• Monitor search, engagement, and conversion metrics.
• Analyze customer behavior and identify optimization opportunities.
• Develop recommendations to improve performance.
• Partner with Ecommerce, Merchandising, Marketing, Product Management, and Content teams.
• Coordinate search and merchandising initiatives.
• Troubleshoot search and navigation issues.
• Follow established workflows and governance.
• Deliver accurate, timely execution.
• Continuously learn new tools and best practices.

Requirements

• Bachelor's degree or equivalent experience.
• 2+ years of onsite search, digital merchandising, ecommerce operations, or product discovery experience.
• Experience with Bloomreach, Algolia, Coveo, Salesforce Commerce Cloud Search, or similar.
• Experience managing search rules, synonyms, redirects, taxonomy, and navigation.
• Experience improving search relevance and discoverability through data-driven decisions.
• Proven ownership mindset and ability to work with minimal supervision.
• Experience with GA4, Adobe Analytics, Power BI, or Looker Studio.
• CMS and or PIM experience.
• Strong Excel skills.
• Strong communication, analytical, and organizational skills.

Skills

• Search Optimization
• Quality Assurance
• Search Merchandising
• Site Navigation
• Product Data Support
• Analytics
• Performance Monitoring
• Cross-Functional Collaboration
• Operational Excellence

Experience Level

• 2+ years

Education Level

• Bachelor's degree or equivalent experience

About the Company

• Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries.
• With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition.
• We help customers keep their operations running by delivering the right products when they need them—because We Can Supply That™.
• At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow.
• Our culture is built on: Meritocracy & Pay for Performance, High Say-Do Ratio, Career Growth & Internal Mobility, Collaboration & Accountability.
• Make an impact. Be recognized. Grow your career with us.
• Global Industrial — Delivering Value Starts Here

Equal Opportunity

• Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.